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Matthews GM Center

Vestal, NY

4.8
343 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 343 reviews

April 12, 2025

Timely and professional service. Listened to we had to say and acted accordingly. Very good experieence. More

by bwalker15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 11, 2025

I was very pleased with the buying experience at Matthews. John Quick was very helpful in finding the exact car we were shopping for. This is the 3rd car we got from John and all 3 experiences went More

by Shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews GM Center responded

Hi Shawn-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 09, 2025

I had the service department do some work on my vehicle and they did a great job. truck was as clean as when I dropped it off. They are very helpful and they get the job done in a short amount of time. More

by cgoodrich10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 09, 2025

Mr. Fred Hobarth went above and beyond , even came in on his day off to get our service contract started. He kept me informed almost daily, which I was extremely grateful for. He quoted me a price and when More

by CJTOWNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Matthews GM Center responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 08, 2025

I was very pleased with my buying experience at Matthews. Paul was great to work with - friendly, professional and worked hard to find he right vehicle for me. More

by LODAY1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Matthews GM Center responded

Hi- Thank you for choosing Matthews GMC for your new vehicle! We're delighted to hear about your positive experience with Paul. We appreciate your kind words and look forward to serving you again in the future.

April 05, 2025

It's a pleasure dealing with the Cadillac/GMC service department. They all do a great job, especially Rob Linge!!! More

by dslocum1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

April 01, 2025

Every time we go to them, they have been great, Service was great! Sales was great! More

by joleniacz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Matthews GM Center responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 28, 2025

Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. More

by LDAVIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Filan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

March 28, 2025

First time using Matthew’s for an oil change everyone there were extremely nice and knowledgeable. More

by howdogandrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5 Star Review and your business!

March 28, 2025

Treated very well as usual, kept informed about the service on the car, offered additional service I didn’t realize I needed More

by khall12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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