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Matthews GM Center
Vestal, NY
251 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 251 reviews
August 01, 2023
Job was done in the time they said. The driver that took me to lunch was on time picking me up. The driver that took me to lunch was on time picking me up. More
by lennanc
Verified Customer
July 31, 2023
Always kind and explains everything. Always in contact with customers and keeping them updated. Flexible when needed Always in contact with customers and keeping them updated. Flexible when needed More
by SarahWest
Employees Worked With
July 28, 2023
Overall, I am satisfied with Matthews dealership and service. The most recent purchased vehicle is not a choice below. service. The most recent purchased vehicle is not a choice below. More
by walt8barb2
July 28, 2023
Matthews Cadillac did a great job on my Cadillac service. They got the car back to me earlier than expected. Scott took care of everything needed and did a fantastic job communicating with me. They got the car back to me earlier than expected. Scott took care of everything needed and did a fantastic job communicating with me. More
by shawn.wolbert
July 27, 2023
Excellent service and very informative. Scott has always been very friendly and knowledgeable. He as well as all the service team deserve a big "High Five". I would recommend this service Scott has always been very friendly and knowledgeable. He as well as all the service team deserve a big "High Five". I would recommend this service department to all my friends More
by gdeane1
Employees Worked With
July 26, 2023
Have bought our last 2 cars (Tahoe and LTZ Chevy truck) from this dealer. Have had horrible experience with the service department. We live an hour away and now twice have made an appointment for 8am an from this dealer. Have had horrible experience with the service department. We live an hour away and now twice have made an appointment for 8am and been told upon arrival it’s not in the books. We were offered to wait all day in case they could squeeze us in with no rental car available. We will never return and take our business else where. More
by nicolemarie40
Employees Worked With
Intake guy
July 25, 2023
Purchased vehicle . The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale. The sales transaction went smoothly. The salesman Ted O’Connor was a pleasure to work with. Very happy with sale. More
by mjmang9
Employees Worked With
July 25, 2023
Service from Jim was excellent on time and done well very courteous friendly much appreciated thank you courteous friendly much appreciated thank you More
by bob1smo
Employees Worked With
July 24, 2023
Would never go back had a recall went two separate times had an appointment sat there for over an hour for them to tell me that the part was missing will never go back had an appointment sat there for over an hour for them to tell me that the part was missing will never go back More
by ckorchynsky
Employees Worked With
July 21, 2023
the dealership treat it me very good . I would recomend matthews service to friends and family. I would recomend matthews service to friends and family. More
by dreyes9
