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Matthews GM Center

Vestal, NY

4.8
343 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 343 reviews

April 29, 2025

Matthews resolved the transport damage to the Denali rapidly and effectively. No issues at all. More

by JR_BOATWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Filan
April 28, 2025

It was fast and cheap. And friendly that's where I picked Matthews for all my cars the end More

by BRIAN11141966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Matthews GM Center responded

Hi Brian- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 25, 2025

Service is always a good experience. Prompt and courteous. They keep you informed throughout the process. More

by DMACDMCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews GM Center responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

April 25, 2025

Great service every time nice friendly staff never a long wait to get in n out…. More

by ABNYNY8675309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews GM Center responded

Hi -Thank you for sharing your great experience. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 24, 2025

Paul is the best salesman we’ve dealt with, and is why we keep coming back to Matthews More

by mphilli127
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 24, 2025

I have always had fantastic service and feel very well taken care of which is why this will always be my number one choice! More

by remeesh68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews GM Center responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

April 19, 2025

This is my 3rd time using Matthew’s and John Quick. My husband has had even more interactions. John is and always will be our go to guy! He’s honest, real and genuine. Always a great experience! More

by jamiegoodspeed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naidira Ramit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews GM Center responded

Hi Jamie- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 17, 2025

Paul and the support team at Matthews did a great job in helping us get our new GMC Denali. The transactions went flawlessly and quickly. Shout out to all. More

by JR_BOATWRIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Matthews GM Center responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

April 14, 2025

Fred was very professional and personable and got me checked in quickly. He made sure that what I came in for was in the service notes. Very easy and quick. I thought that the things that were on the More

by Suzietuzie
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Matthews GM Center responded

Hi Suzie- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

April 13, 2025

First time having my car serviced here! Was told they were running behind as I arrived, but I waited not even 48 minutes total. Andy was very helpful from beginning to end of my experience. More

by cbcont2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Matthews GM Center responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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