Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews GM Center
Vestal, NY
217 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 217 reviews
June 18, 2024
I liked the ease of use but I asked for the car to be NYS inspected and the center console came back broken. I wrote a complaint and nobody has reached out to me.. very disappointed. NYS inspected and the center console came back broken. I wrote a complaint and nobody has reached out to me.. very disappointed. More
by BOUGH1
Verified CustomerEmployees Worked With
Helpful June 18, 2024
Very satisfy with the service. Everyone is very friendly and courteous. Purchased 3 vehicles from Mathews. Everyone is very friendly and courteous. Purchased 3 vehicles from Mathews. More
by LPCABCIA
June 17, 2024
Excellent service experience as always! Rob is always a pleasure to deal with, and everything was taken care of thoroughly and efficiently. Great job! Rob is always a pleasure to deal with, and everything was taken care of thoroughly and efficiently. Great job! More
by jdnoyes
June 12, 2024
I always received great service and they take good care of my needs and are very helpful of my needs and are very helpful More
by HUGHESSR.KEITH
June 10, 2024
We had very good service and love our new vehicle. Paul was caring and very easy to work with.Love our truck Paul was caring and very easy to work with.Love our truck More
by smilee2_98
June 03, 2024
Informed me every step of the way. Courteous, friendly, and considerate of my time. Thank you! Courteous, friendly, and considerate of my time. Thank you! More
by heath20
Employees Worked With
May 31, 2024
Scott is friendly, knowledgeable & delivers on time EVERY time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. time. Makes us feel like valued customers and that is why we are on our 4th vehicle purchased there. More
by EUZW99A
Employees Worked With
May 30, 2024
The service at Matthews GM Center was very good. Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up Scott Sorbello was wonderful to work with. Good listener; very knowlegdable. I appreciated the courtesy ride back to the service center to pick up my vehicle. All around it was a very good experience. More
by renny1459
Employees Worked With
May 23, 2024
Understood my specific vehicle requirements and took time to investigate options and determine best model for me. Friendly, helpful, polite and a pleasure to work with. to investigate options and determine best model for me. Friendly, helpful, polite and a pleasure to work with. More
by JW5V
