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Matthews GM Center

Vestal, NY

4.8
271 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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3721 Old Vestal Rd

Vestal, NY

13850

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Showing 271 reviews

January 21, 2025

Went in to service the brake pad monitor. Needed rear pads and rotors. Took 3 hours to get this done even though i had an appointment. No way should this take that long. More

by JRF656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Very friendly & knowledgable staff. The shuttle car driver is a former service adviser that is also very knowledgeable More

by pgriffithmgr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naidira Ramit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Tabeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Cseledy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

We've bought our last two vehicles from Matthews and have been taking them both there for service. Everyone is so friendly and helpful! The service department is exceptional. We love Matthews!!! More

by tami_hamberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I have been a customer for several years and have always been very well taken care of. More

by Karpy15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy - Mechanic 5 stars
Jan 17, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 15, 2025

Once again I received fast and courteous service. Fred made sure everything I needed worked on was completed satisfactorily. More

by Lecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with Fred! Thank you for your business and the great review!

January 13, 2025

Always a friendly place to do business. buying a new car is hassle free. Service department is excellent. I’ve been buying cars for the last 30 years at Mathews. More

by Hjleduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 08, 2025

I wouldn’t take my cars any where else, everyone is so friendly and helpful! More

by AMYMILLER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Matthews GM Center responded

Hi Amy- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 08, 2025

We had an excellent car buying experience! Our salesman John Quick was very knowledgeable, helpful, and easy to work with! More

by msimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with John Quick! Thank you for your business and the great review!

January 03, 2025

For 18 years we have not gone to a different Dealership because of David Reyes. More

by RLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tierno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes
Jan 06, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with David! Thank you for your business and the great review!

December 23, 2024

Scheduling an appointment to getting the work completed is so simple. Work is completed on time More

by KARIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Breward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Filan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Tierno
Dec 27, 2024 -

Matthews GM Center responded

Hi Karin- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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