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Matthews GM Center
Vestal, NY
327 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 327 reviews
Verified Customer
March 28, 2025
First time using Matthew’s for an oil change everyone there were extremely nice and knowledgeable. there were extremely nice and knowledgeable. More
by howdogandrews
Employees Worked With
March 28, 2025
Friendly courteous efficient professional with follow up and follow on. Highly recommend with no doubt nor issues. and follow on. Highly recommend with no doubt nor issues. More
by LDAVIS23
Employees Worked With
March 25, 2025
Friendly staff and they take good care of my truck. The service department is great! The service department is great! More
by cktel
Employees Worked With
March 25, 2025
Staff have been great. Friendly and professional. Have been very helpful and have answered all my questions. Friendly and professional. Have been very helpful and have answered all my questions. More
by billyg4176
March 24, 2025
They were right on time with helping me. I was pleased with the results they did I was pleased with the results they did More
by kristymay988
March 24, 2025
i wish i could give a good review , how ever i did have some issues . the service dept was helpful and i don,t have a complaint there. when the oil change and tire rotation was complete i proceeded to the some issues . the service dept was helpful and i don,t have a complaint there. when the oil change and tire rotation was complete i proceeded to the pay counter to pay and presented a $ 20.00 off gift card ( FROM GM ) and no one knew what to do with it. after about 20 mins they came back and showed me where they took the $ 20.00 off but said next time i should show the coupon before the service is done. ( when i go to a store i show my coupons at the pay window ) so i dont really look at the bill until i get back to work and notice that i was charged almost $ 45 .00 to have a nail removed and patch placed on a tire that i told them had a small leak. how ever i did not tell them that i had a zurich tire and wheel extended warranty that was purchased through Matthews when i bought the car. they can tell you when to have your oil changed and when your inspection is due , but no mention of what type of coverages you have that would help the service people do thier job with out me having to take the time to write this. More
by davya22
March 24, 2025
Fred is always very personable and provides excellent service. My only criticism are service centers prices are a bit high. service. My only criticism are service centers prices are a bit high. More
by richytusa
Employees Worked With
March 24, 2025
Always on time and very great service. I would recommend. I really like the communication for the appointment. I would recommend. I really like the communication for the appointment. More
by willphil
