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Matthews Ford - Service Center

Norwich, NY

4.8
54 Reviews

54 Reviews of Matthews Ford - Service Center

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June 09, 2023

Excellent work and completed on the schedule that was planned. All issues were repaired and was kept informed of any changes. More

by jrrob2137300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 01, 2023

Had to send vehicle back radio was hooked up trim pieces were not securely fastened. Truck was still a day away from being finished when told it was completed More

by ZACKAROO44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Eichler
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2018

Exceeding Expectations These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can d More

by Pljames24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn Hatfield
January 02, 2018

Very Satisfied The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Exp More

by VerySatisfiedCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Employees
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