60 Reviews of Matthews Ford - Service Center
I was more than pleased with the experience I had with Matthews body shop and the service they provided. The body work, paint matching and blending in with the rest of the vehicle were excellent. Jon the Matthews body shop and the service they provided. The body work, paint matching and blending in with the rest of the vehicle were excellent. Jon the body shop manger was very professional in providing estimates with options to the repair, communicating progress to the repair and going over the repair at completion, which was done in the time frame I was told. I also want to mention that they completely washed and polished my vehicle making it look like new for me for when I picked it up. From my experience I would definitely use there services again and refer them to others. More
The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish I remembered names better. More
Matthew's has Awesome service in every department, I wouldn't bring my vehicle anywhere else. wouldn't bring my vehicle anywhere else. More
I am very impressed. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. More
service is great. Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and deliver Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and delivery services More
Excellent work and completed on the schedule that was planned. All issues were repaired and was kept informed of any changes. planned. All issues were repaired and was kept informed of any changes. More
Had to send vehicle back radio was hooked up trim pieces were not securely fastened. Truck was still a day away from being finished when told it was completed were not securely fastened. Truck was still a day away from being finished when told it was completed More
Exceeding Expectations These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can d These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can depend on efficient and fast service for your vehicle without being rushed through. They take time to listen and also explain. Great people. More
Very Satisfied The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Exp The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Experience. The Service Advisors are all awesome to deal with keeping me updated on what is happening with my vehicle as well as making sure I get the best value I can on each visit. On the rare Occasion that I need a new vehicle the entire Sales staff is polite and courteous. They all help each other out making sure that we don't have to wait around as well as helping us find the Perfect vehicle for our needs whether it was when i still had three kids in the house and needed a bigger vehicle or after when i needed a truck to pull my camper. They helped find the absolute best fit for our needs. I couldn't be happier. On the very rare occasion that I need to get an accessory or part for my winter beater the parts department is more than capable of finding me the right part for a reasonable price. and Last but not least the one time I hit a deer The Body shop was able to get my truck in quickly and made it look good as new! In Conclusion I'd really like to Thank Everyone At Matthews Ford for making me feel like Family! More