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46 Reviews of Matthews Ford - Service Center
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June 22, 2023
service is great. Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and deliver Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and delivery services More
by GHATFIELD
Verified CustomerEmployees Worked With
Other Employees :
Nathan Gordon
June 22, 2023
I am very impressed. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. More
by rbelise
Employees Worked With
John Mendolia, Shelly Manwarren
June 09, 2023
Excellent work and completed on the schedule that was planned. All issues were repaired and was kept informed of any changes. planned. All issues were repaired and was kept informed of any changes. More
by jrrob2137300
June 01, 2023
Had to send vehicle back radio was hooked up trim pieces were not securely fastened. Truck was still a day away from being finished when told it was completed were not securely fastened. Truck was still a day away from being finished when told it was completed More
by ZACKAROO44
Employees Worked With
October 29, 2018
Exceeding Expectations These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can d These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can depend on efficient and fast service for your vehicle without being rushed through. They take time to listen and also explain. Great people. More
by Pljames24
Employees Worked With
Glenn Hatfield
January 02, 2018
Very Satisfied The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Exp The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Experience. The Service Advisors are all awesome to deal with keeping me updated on what is happening with my vehicle as well as making sure I get the best value I can on each visit. On the rare Occasion that I need a new vehicle the entire Sales staff is polite and courteous. They all help each other out making sure that we don't have to wait around as well as helping us find the Perfect vehicle for our needs whether it was when i still had three kids in the house and needed a bigger vehicle or after when i needed a truck to pull my camper. They helped find the absolute best fit for our needs. I couldn't be happier. On the very rare occasion that I need to get an accessory or part for my winter beater the parts department is more than capable of finding me the right part for a reasonable price. and Last but not least the one time I hit a deer The Body shop was able to get my truck in quickly and made it look good as new! In Conclusion I'd really like to Thank Everyone At Matthews Ford for making me feel like Family! More
by VerySatisfiedCustomer
Employees Worked With
All Employees
