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Matthews Ford - Service Center

Norwich, NY

4.8
46 Reviews

46 Reviews of Matthews Ford - Service Center

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September 08, 2023

Fast and courteous service, Body work on my Ford F250. Looks like a brand new truck. Washed and cleaned before pickup More

by farmerg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jon mendolia
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and are so glad you had a great experience with our Team! Thank you for your business!

September 08, 2023

Great service pick up and return great customer service with Ed and Dan awesome dealership More

by kevinhauptmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and want to thank you for yours! We truly appreciate your business and the great review!

August 28, 2023

Great service and great work! The work was taken care of with no issues at all. More

by dowdall33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Mendolia
Oct 02, 2023 -

Matthews Ford responded

We're catching up on reviews and appreciate yours and your business!

August 08, 2023

You did an awesome job repairing my Equinox. Thanks!! Your service was quick, and dependable. More

by trisha_plc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Matthews Ford responded

Hi Trisha- We're so glad to hear that our Team was able to help you with your Equinox! Thank you for the great review and your business!

July 23, 2023

Got an answer back on the statist of the car sooner then thought i would More

by ldmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Matthews Ford responded

Thank you for the great review!

July 18, 2023

Excellent service, communication and workmanship on the Renegade body work! Thank you very much for the service. More

by johngawronski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop - John & Serena
Jul 20, 2023 -

Matthews Ford responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 16, 2023

I was more than pleased with the experience I had with Matthews body shop and the service they provided. The body work, paint matching and blending in with the rest of the vehicle were excellent. Jon the More

by shellgage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Jul 20, 2023 -

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 06, 2023

John did a great job coordinating everything as respects my repairs. He managed to get me in much earlier than anticipated. More

by jjcrandall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 10, 2023 -

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

July 05, 2023

The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish More

by MATTGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location.
Jul 06, 2023 -

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 01, 2023

Matthew's has Awesome service in every department, I wouldn't bring my vehicle anywhere else. More

by Fink_danielle11726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Zimmerman
Jul 06, 2023 -

Matthews Ford responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

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