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Matthews Ford - Service Center

Norwich, NY

4.8
46 Reviews

46 Reviews of Matthews Ford - Service Center

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October 07, 2024

These guts are rockstars, always going above and beyond and accommodate MY schedule and needs! Keep up the good work chris m, Daniel and team! More

by tamilynn13460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Matthews Ford responded

Hi, We're so glad to hear you had a great experience with our team at Matthews Ford! We appreciate your continued business.

September 27, 2024

The whole experience of having our vehicle repaired was excellent from getting the estimate done to the scheduling at our convience and the efficient and high quality workmanship of the repair. More

by COL.KERRYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mendolia
Sep 30, 2024 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

September 12, 2024

Since Istarted my career in education, all my vehicles have been puchased at Smith/Mathews. Only place to buy from More

by sgdecker15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Monday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Matthews Ford responded

Hi! We’re so glad to hear you have always had a great experience with us! We appreciate your business!

August 14, 2024

Very happy with the repair of my 2024 GMC. High-quality repair in a timely fashion. Would not hesitate to utilize Matthew’s for bodywork in the future. More

by LPIXLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Aug 15, 2024 -

Matthews Ford responded

Hi, Thank you for choosing Matthews Ford for your recent service visit! We appreciate your business and the 5 Star Review!

May 23, 2024

Prompt appointment courteous friendly people excellent service people were professional and polite gave details of service performed More

by melteach13346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon body shop
May 28, 2024 -

Matthews Ford responded

Hi melteach13346, Thank you for the 5 Star Review and your business!

May 10, 2024

Goes above and beyond for their customers! Service is top notch! Sales people put customers needs first. More

by sheilacooman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Monday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Matthews Ford responded

Hi Sheilacooman, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 30, 2024

John was excellent and kept me informed at all times via through text or calling me on the phone More

by NADINEVANALST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 02, 2024 -

Matthews Ford responded

Hi, We’re so glad to hear you had a great experience with John! Thank you for your business and the great review!

March 13, 2024

They are awesome. Very friendly. Highly recommend. I will definitely keep going there. The whole experience was wonderful More

by mitchharrington
Recommend Dealer
Yes
Employees Worked With
Nathan Gordon
Mar 15, 2024 -

Matthews Ford responded

Hi! Thank you for the 5 Star Review and your business!

March 08, 2024

Jonathan was absolutely amazing! He went above and beyond for me! Made my experience seamless! More

by apsa5678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Mendolia
Mar 11, 2024 -

Matthews Ford responded

Hello, We’re so glad to hear you had a great experience with _Jonathan! Thank you for your business and the great review!

March 05, 2024

Service center is very good at working with you to get you in and out with no issues. Staff is very courteous and friendly. More

by njwdreamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachael Monday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Matthews Ford responded

Hi, Thank you for the 5 Star Review and your business!

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