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68 Reviews of Matthews Ford - Service Center
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February 28, 2025
Great customer service, reasonable wait times, and comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! comfortable waiting areas. I feel like more than just a random customer at Matthews Ford of Norwich! More
by rebecca.a.eichorst
Verified CustomerEmployees Worked With
February 26, 2025
Great service,kind and quick to get the work done. I will continue to use this dealer I will continue to use this dealer More
by worlockk
Employees Worked With
February 21, 2025
They were always very responsive and through. Never any pressure through the buying process just gave all information needed to make a decision. Never any pressure through the buying process just gave all information needed to make a decision. More
by tricialee16
February 19, 2025
I followed Richard here from a different dealership and I can say I do not regret it at all, he’s great and makes everything simple! Matthews has good prices and a great reward system that can be used on man can say I do not regret it at all, he’s great and makes everything simple! Matthews has good prices and a great reward system that can be used on many different services, excited to have that! More
by makenzie
Employees Worked With
February 13, 2025
have been waiting over 2 months for repair. first told was a backordered part. then waiting on communication with ford co. tech people. Now back to waiting on backordered part again. When we ha first told was a backordered part. then waiting on communication with ford co. tech people. Now back to waiting on backordered part again. When we have complained, are told we have hurt the service dept. feelings Have bought 3 new vehicles from them. Never again and will not recommend. More
by NOFLACK1149
Employees Worked With
February 07, 2025
Matthews Ford did an awesome job repairing my trunk issues! I was quickly scheduled for the repairs and necessary parts had been ordered. Trunk issues working fine now and looks great! Thank you so muc issues! I was quickly scheduled for the repairs and necessary parts had been ordered. Trunk issues working fine now and looks great! Thank you so much! Esther Kay Thomsen More
by estherthomsen4
Employees Worked With
John
February 04, 2025
Always pleasant and willing to answer any and all questions. Mike Grant is always helpful. He worked very hard to get a car I wanted and I love it. questions. Mike Grant is always helpful. He worked very hard to get a car I wanted and I love it. More
by harrylakin451
Employees Worked With
January 29, 2025
Always there for service and help to make sure that you are taking care of. Service is good. are taking care of. Service is good. More
by michaelgirndt50
Employees Worked With
January 28, 2025
They always get the job done right! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! I take both my vehicles there. I trust there work and it's done right the first time. I recommend this place! More
by r_kilborn
Employees Worked With
