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Matthews Ford - Service Center

Norwich, NY

4.9
57 Reviews
Call Service Center (607) 334-3273

57 Reviews of Matthews Ford - Service Center

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December 28, 2024

Excellent service and job was done in a very timely manner I am very pleased with everything. More

by sjonesy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 27, 2024

Body shop did a terrific job on our Colgate student's Audi. Great communication, completed on time and worked seamlessly with our insurance. Would recommend! More

by AudiOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Mendolia
Report | Print
Dec 30, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 26, 2024

Body shop did an excellent job and the work was completed in a timely manner More

by elesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan (body shop)
Report | Print
Dec 27, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 14, 2024

Truck had a front-end misalignment and the passenger door was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nic More

by briski1962
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Grant , Rachael Monday
Report | Print
Dec 17, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 10, 2024

Thank you to all in the body shop for painting my truck box, it looks brand new again! More

by stephalger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Chad in the body shop
Report | Print
Dec 10, 2024 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

December 09, 2024

Your body shop manager Jon M was vary pleasant, understanding and professional. Big thank you to all involved More

by dafishworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mandolia ,
Report | Print
Dec 10, 2024 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Jon! Thank you for your business and the great review!

December 07, 2024

Dealership makes customers feel welcome wanted and important. Fast and courteous service . Recommend to everyone More

by jdw1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 04, 2024

Great experience! !! I’m extremely happy and satisfied with their services!!! Jon Mendolia is an awesome Manager More

by devisi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon mendolia
Report | Print
Dec 05, 2024 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Jon! Thank you for your business and the great review!

November 29, 2024

They were very helpful. He explained options and everything very well. I would recommend him to everyone. More

by gingerp71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rachael Monday, Darby Matthews
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Dec 02, 2024 -

Matthews Ford responded

Hi- Thank you for the 5 Star Review and your business!

November 27, 2024

I had an amazing experience with Matthews Ford from my accident and will go back if needed More

by ktctam1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Dec 02, 2024 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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