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Matthews Ford
Norwich, NY
186 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 25, 2025
Rich was very professional, accommodating and courteous.
He was able to provide above and beyond service. Stay awesome! We will definitely go back when we need a new car again!
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by Mary Kris
Employees Worked With
July 14, 2025
He was very professional and explained everything well.
It was a great experience, and I would definitely recommend him to other people.
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by Allenglisson1715
Employees Worked With
July 10, 2025
Nice staff.
Service tech needs to be more thorough on completing job. Vehicle should not have any visible signs of work that was done.
More
by keeperoffive
Verified Customer
Verified Customer
Employees Worked With
Name not listed
Dealership Inventory (93 Vehicles)
2025 Chevrolet Silverado 2500
used
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
Photos & Amenities
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
