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Matthews Ford
Norwich, NY
85 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews, you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 12, 2024
Everyone was very nice and helpful.
Quality of work done on my car was excellent. The only thing I was surprised about is they didn’t detail the inside of the rental or my car when I pi
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by tat2mama30
Verified Customer
Verified Customer
November 03, 2024
they have been looking after my needs for 20 plus years
and all work has been excellent . The staff are very helpful and pleasant.
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by gypfey
Verified Customer
Verified Customer
Employees Worked With
November 01, 2024
Their work was good.
..they just forgot we were waiting to pay the bill...waited probably 1/2 hour or more.
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by JETFIRE103
Verified Customer
Verified Customer
Employees Worked With
Frank Valley was very informative ,listened to our requests, a good salesman.
Dealership Inventory (101 Vehicles)
Photos & Amenities
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Pet Friendly
- Quick Lube
- Shuttle Service
- Television
