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Matthews Ford
Norwich, NY
167 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 167 reviews
December 14, 2024
Truck had a front-end misalignment and the passenger door was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nic was dented. Shop did a nice job with the door. Matthews Ford Norwich to my home is a 40 minute drive. The ride and steering of the truck was very nice. Nothing but good things to say about the shop and the dealership. Mike Grant was personable, kept me informed and managed the sale and the repairs nicely. Thank you team. More
by briski1962
Verified Customer
December 07, 2024
All gentlemen from start to finish were very personable, kind and efficient to make the same and transaction simple. kind and efficient to make the same and transaction simple. More
by smbecotte
December 07, 2024
Dealership makes customers feel welcome wanted and important. Fast and courteous service . Recommend to everyone important. Fast and courteous service . Recommend to everyone More
by jdw1967
December 06, 2024
Matthews ford of Norwich was worth the drive from Binghamton. very nice to work with Binghamton. very nice to work with More
by eapiv
Employees Worked With
December 05, 2024
November 29, 2024
They were very helpful. He explained options and everything very well. I would recommend him to everyone. He explained options and everything very well. I would recommend him to everyone. More
by gingerp71
Employees Worked With
Other Employees :
Rachael Monday, Darby Matthews
