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Matthews Ford
Norwich, NY
124 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 124 reviews
August 20, 2024
Everyone was personable and very friendly. Paperwork was well explained and no one was pushy. Paperwork was well explained and no one was pushy. More
by Jrheifer
Employees Worked With
August 14, 2024
100% recommend Mathews to anyone looking to fit a certain budget and get results quickly. Richard made the whole process streamlined and successful. He was very honest and straight forward "A trait I didn't budget and get results quickly. Richard made the whole process streamlined and successful. He was very honest and straight forward "A trait I didn't believe existed at a car dealership". He worked quickly and efficiently to find me the absolute best deal I could achieve and within 2 days I was driving away in a safe new vehicle. I highly recommend choosing him as your next car dealer, no bull crap and born with a farmers integrity he will be sure to get you into a new vehicle without fears of being taken advantage of. Thankyou Richard for your unwavering support and help in this matter. It was a pleasure doing business, and I hope more dealers will follow in your footsteps. 10/10 Happy and appreciate the experience. -Thank you! More
by JK
Employees Worked With
August 14, 2024
Very happy with the repair of my 2024 GMC. High-quality repair in a timely fashion. Would not hesitate to utilize Matthew’s for bodywork in the future. High-quality repair in a timely fashion. Would not hesitate to utilize Matthew’s for bodywork in the future. More
by LPIXLEY
Verified CustomerEmployees Worked With
Jon Mendolia
August 09, 2024
They were very easy to deal with and very knowledgeable about the vehicle. Very pleased. about the vehicle. Very pleased. More
by jschutzer
August 08, 2024
I had been looking for an Explorer Limited Exactly what I wanted!!! Richard was great. My title had a slight issue and he made sure the selling process went smoothly. I wanted!!! Richard was great. My title had a slight issue and he made sure the selling process went smoothly. More
by bonnie1952
Employees Worked With
August 08, 2024
Rich made my purchase such an easy process and was quick and responsive! Thank you rich! and responsive! Thank you rich! More
by Kpotocki
August 03, 2024
I've work with Richard Ryan for multiple vehicles and he is one of the best around. is one of the best around. More
by Lucas Beebe
Employees Worked With
August 01, 2024
Rich was very helpful and went above and beyond to help me get into the car I wanted. I would definitely recommend going to him for help with your car needs. He was friendly, professional, but most importa me get into the car I wanted. I would definitely recommend going to him for help with your car needs. He was friendly, professional, but most importantly he was determined to help get me into a newer, safer and more reliable vehicle. I appreciate all his help! More
by Krissylynne72
Employees Worked With
August 01, 2024
Had a great buying experience. The deal was decent and Richard was so great. Honest and took care of small things in a big way. The deal was decent and Richard was so great. Honest and took care of small things in a big way. More
by Tjonesy
Employees Worked With
July 31, 2024
Good experience so far. Richard was wonderful to work with. Hopefully, when it's time to use customer services all will go well. Richard was wonderful to work with. Hopefully, when it's time to use customer services all will go well. More
by YAHADUMB
