
Matthews Ford
Norwich, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I was more than pleased with the experience I had with Matthews body shop and the service they provided. The body work, paint matching and blending in with the rest of the vehicle were excellent. Jon the Matthews body shop and the service they provided. The body work, paint matching and blending in with the rest of the vehicle were excellent. Jon the body shop manger was very professional in providing estimates with options to the repair, communicating progress to the repair and going over the repair at completion, which was done in the time frame I was told. I also want to mention that they completely washed and polished my vehicle making it look like new for me for when I picked it up. From my experience I would definitely use there services again and refer them to others. More
The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish I remembered names better. More
I will never buy another vehicle. frpm any other dealership, period! Staff is awesome and willing to help with any question or concern. It's worth a short drive, it really is! frpm any other dealership, period! Staff is awesome and willing to help with any question or concern. It's worth a short drive, it really is! More
Matthew's has Awesome service in every department, I wouldn't bring my vehicle anywhere else. wouldn't bring my vehicle anywhere else. More
Mike Grant was very pleasant to work with, our purchase and trade in went very smoothly and trade in went very smoothly More
We dealt with 3 separate people,Mark Gaeta, Mark Lindenmuth, and Mike Grant. They were all men of their word, took care of our questions and needs,& did a great job. Lindenmuth, and Mike Grant. They were all men of their word, took care of our questions and needs,& did a great job. More
I am very impressed. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. More
Everyone was very helpful. Can’t remember everyone’s name but all were extremely polite and helpful. I recently hit a deer and Serena and John Mendolia got me booked into a tim Can’t remember everyone’s name but all were extremely polite and helpful. I recently hit a deer and Serena and John Mendolia got me booked into a time slot and assured me all repairs will be made ASAP. More
service is great. Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and deliver Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and delivery services More