Matthews Ford
Norwich, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Excellent work and completed on the schedule that was planned. All issues were repaired and was kept informed of any changes. planned. All issues were repaired and was kept informed of any changes. More
Jesse and the entire staff at Matthews Ford did an excellent job with our newest purchase. They always go above and beyond and take the time to go over all the new technologies in the vehicle. Would r excellent job with our newest purchase. They always go above and beyond and take the time to go over all the new technologies in the vehicle. Would recommend everyone take the little extra drive to Norwich where they will treat you like family. More
Had to send vehicle back radio was hooked up trim pieces were not securely fastened. Truck was still a day away from being finished when told it was completed were not securely fastened. Truck was still a day away from being finished when told it was completed More
Exceeding Expectations These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can d These people are a class act. They work together so everything runs smoothly. They care about their customers and are thoughtful and polite. You can depend on efficient and fast service for your vehicle without being rushed through. They take time to listen and also explain. Great people. More
buying a showroom new car was easy and simple I was looking to buy used , but the sales rep and finance manager made it easy, simple and in the end less expensive over all than buying the used mo I was looking to buy used , but the sales rep and finance manager made it easy, simple and in the end less expensive over all than buying the used model i was looking for. The sales rep was knowledgeable and helpful in answering all my questions and concerns in addition to being very friendly and personable. The finance rep made sure to get me the lowest rate possible. More
Very Satisfied The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Exp The Level of friendliness and Professionalism is Beyond Excellent. I dealt with Sales and Service on multiple occasions and every time is a Great Experience. The Service Advisors are all awesome to deal with keeping me updated on what is happening with my vehicle as well as making sure I get the best value I can on each visit. On the rare Occasion that I need a new vehicle the entire Sales staff is polite and courteous. They all help each other out making sure that we don't have to wait around as well as helping us find the Perfect vehicle for our needs whether it was when i still had three kids in the house and needed a bigger vehicle or after when i needed a truck to pull my camper. They helped find the absolute best fit for our needs. I couldn't be happier. On the very rare occasion that I need to get an accessory or part for my winter beater the parts department is more than capable of finding me the right part for a reasonable price. and Last but not least the one time I hit a deer The Body shop was able to get my truck in quickly and made it look good as new! In Conclusion I'd really like to Thank Everyone At Matthews Ford for making me feel like Family! More