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Matthews Ford
Norwich, NY
205 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 205 reviews
November 24, 2025
I worked with the Body Shop who repaired my damaged car. They did a great job!! Jon Mendolia, manager, was very supportive. He coordinated all the services that were needed and made me feel very satisfied They did a great job!! Jon Mendolia, manager, was very supportive. He coordinated all the services that were needed and made me feel very satisfied with the entire experience. More
by NANMAGI
Verified CustomerEmployees Worked With
Jonathan Mendolia
November 18, 2025
very friendly, helpful, They go out of their to please. give good deals. nice selection of vehicles give good deals. nice selection of vehicles More
by lvrr333
November 14, 2025
Jesse and rich worked very hard to find a vehicle that would fit our budget and found the right one ! So far love it would fit our budget and found the right one ! So far love it More
by Kandmwilcox88
November 03, 2025
Overall decent job, they worked with me on a paint defect which I thought was good. which I thought was good. More
by charlie86
Employees Worked With
September 28, 2025
Was very happy with service. staff was friendly and helpful. WORK WAS done that was required staff was friendly and helpful. WORK WAS done that was required More
by 1JUDYSMITH
September 12, 2025
Richard was great to deal with and helped us get a newer, bigger family vehicle for our growing family! bigger family vehicle for our growing family! More
by Jenna.batzel
Employees Worked With
August 29, 2025
Told them what I was looking for and they found me a few options to pick from and delivered on the most beautiful truck ever. Absolutely love my new truck. options to pick from and delivered on the most beautiful truck ever. Absolutely love my new truck. More
by simpson.steve93
August 29, 2025
It was very helpful. He worked with me. Was not pushy at all .I recommend He worked with me. Was not pushy at all .I recommend More
by hobbsa163
August 23, 2025
I was very happy with the dealership. They were able to find exactly what I was looking for. Everyone was very kind and helpful. They were able to find exactly what I was looking for. Everyone was very kind and helpful. More
by Gmahull
Employees Worked With
August 16, 2025
I stopped by to check on my trade in options. The staff was friendly and helpful. I met with Ramseys on Saturday and picked up my new truck on Monday. The staff was friendly and helpful. I met with Ramseys on Saturday and picked up my new truck on Monday. More
by NICK
