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Matthews Ford
Norwich, NY
187 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 187 reviews
July 26, 2025
We would like to commend Rich for his above and beyond assistance while we were trying to purchase our first car. He was able to provide a seemless experience. 10/10 would recommend and would buy again fr assistance while we were trying to purchase our first car. He was able to provide a seemless experience. 10/10 would recommend and would buy again from Matthews! More
by Mary Kris
Employees Worked With
July 25, 2025
Rich was very professional, accommodating and courteous. He was able to provide above and beyond service. Stay awesome! We will definitely go back when we need a new car again! He was able to provide above and beyond service. Stay awesome! We will definitely go back when we need a new car again! More
by Mary Kris
Employees Worked With
July 14, 2025
He was very professional and explained everything well. It was a great experience, and I would definitely recommend him to other people. It was a great experience, and I would definitely recommend him to other people. More
by Allenglisson1715
Employees Worked With
July 10, 2025
Nice staff. Service tech needs to be more thorough on completing job. Vehicle should not have any visible signs of work that was done. Service tech needs to be more thorough on completing job. Vehicle should not have any visible signs of work that was done. More
by keeperoffive
Verified CustomerEmployees Worked With
Name not listed
July 07, 2025
I I had a wonderful experience at your dealership. It made me feel welcome. I would definitely purchase my next vehicle from Matthews in the future.. I will definitely recommend you to my friends and It made me feel welcome. I would definitely purchase my next vehicle from Matthews in the future.. I will definitely recommend you to my friends and family. More
by williamhmurdock
June 26, 2025
great place to buy a ford every one was so very helpful have a nice day have a nice day More
by CKBEVERIDGE
June 21, 2025
Purchased car with Ramsey . Process was smooth and painless . Transaction went well . Thank you very much Process was smooth and painless . Transaction went well . Thank you very much More
by ejamesjpfrog
June 21, 2025
Everything went smoothly purchasing the Ford F150 Lariat Hybrid Truck. Found it on Fords Web Site and made the deal over the internet and texting. Hybrid Truck. Found it on Fords Web Site and made the deal over the internet and texting. More
by mrpavet
June 01, 2025
Everyone was very helpful and pleasant. I love my Escape. It drives beautifully. It's fun I love my Escape. It drives beautifully. It's fun More
by banker44453
