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Matthews Ford

Norwich, NY

4.8
139 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 139 reviews

March 29, 2025

Jon Mendolia was very helpful and scheduled diagnosis and repair quickly. He gave a through and detailed summary of repairs, etc. Vehicle work was completed in a very timely fashion. Thanks! More

by chuckwagon25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
March 27, 2025

I was pleasantly surprised at the price of a 2024 Truck, compared to used. We bought it! More

by 3wishescockers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Matthews Ford responded

Hi- Thank you for the 5 Star Review and your business!

March 26, 2025

Great experience with everyone at the dealership. They were all friendly and went beyond normal to be helpful. More

by hshall44
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

March 25, 2025

Ramseys is a great salesman, never makes you feel pressured into going one way or another way. He was a great liaison with my bank rep to obtain financing and always argued in my favor. 10/10 ! Thank More

by Woodchucker
Recommend Dealer
Yes
Employees Worked With
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Ramseys! Thank you for your business and the great review!

March 22, 2025

love dealing with them. Have had several vehicles now. service is great and everyone very friendly. will be back again More

by pattianne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Matthews Ford responded

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

March 22, 2025

We appreciate all they have done with us for many years 101%. Thank you so much! More

by beverlymiller2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Grant
Mar 24, 2025 -

Matthews Ford responded

Hi-Thank you for the 5 Star Review and your business!

March 19, 2025

Good people, good service, fast and professional. Quality work, quality customer service with a personal touch, friendly and caring people. More

by KMCKEEVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Menndolia
Mar 19, 2025 -

Matthews Ford responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 13, 2025

Very clean, customer friendly, and easy to work with! Had a great experience with Richard would recommend him! More

by Laci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Ford responded

Hi Laci- Thank you for the 5 Star Review and your business!

March 10, 2025

Richard provided great customer service. I went into Matthews in the morning and left that afternoon with a new car. More

by Madbenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard Ryan Thank you for your business and the great review! We hope you enjoy your new ride.

March 10, 2025

I had a great experience at Matthew's Ford. Richard Ryan was very helpful. He made looking for cars enjoyable. I would purchase another at Matthew's Ford in the future More

by kaymia143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Obrien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Eichler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Zimmerman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Ford responded

Hi- We’re so glad to hear you had a great experience with Richard Ryan! Thank you for your business and the great review!

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