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Matthews Ford

Norwich, NY

Overview
Employees
Reviews
Vehicles
4.9
178 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away. We look forward to serving you soon!
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175 E Main St.

Norwich, NY

13815

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Showing 178 reviews

June 01, 2025

My partner has had a relationship with this dealership so it was an obvious choice. Mike Grant was great in showing us the truck we wanted and explaining features of a hybrid vs regular gas powered vehicle. More

by luveebug
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 01, 2025

Everyone was very helpful and pleasant. I love my Escape. It drives beautifully. It's fun More

by banker44453
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara
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May 25, 2025

Fast, friendly service. We were targeting a particular vehicle and it was out front, ready for us when we arrived. More

by klang7
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Beebe, Devon O'Brien
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May 28, 2025 -

Matthews Ford responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 24, 2025

This was my first new vehicle purchase Ramsey made is quick and easy! Thank you Ramsey More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Matthews Ford responded

Hi Sandy- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 23, 2025

Ramsey rent a above and beyond to help me get the truck i was looking for More

by tobimoore993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford for your automotive needs. We are thrilled to hear about your positive experience with Ramseys. Congratulations on your new vehicle! We appreciate your kind words.

May 23, 2025

I was treated great. Mike Grant was wonderful. Answers all my question. Great place to deal with. Thank you More

by ashcraft64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Matthews Ford responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 23, 2025

Prompt attention given to our request because what we were looking for was not on dealership lot. More

by ckgillette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Matthews Ford responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 10, 2025

Very friendly and easy to speak to regarding questions about the different vehicles sold. Definitely gonna be stopping in again soon. More

by ZacaharyW
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Matthews Ford responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

May 06, 2025

Great dealership Great sales man I really had a great experience with this dealership thanks to rich More

by devint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Matthews Ford responded

Hi Devin- Thank you for choosing Matthews Ford of Norwich for your new vehicle! We're delighted to hear about your positive experience with Rich. We appreciate your kind words and look forward to serving you again in the future.

May 05, 2025

We were happy with our experience with Ramseys. He was knowledgeable, friendly and listened attentively to our questions. He answered us in a way that we understood! We recommended him to a friend More

by Happy Escape Owner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramseys Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2025 -

Matthews Ford responded

Hi- Thank you for choosing Matthews Ford of Norwich for your automotive needs. We are thrilled to hear about your positive experience with Ramseys. Congratulations on your new vehicle! We appreciate your kind words.

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