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Matthews Ford
Norwich, NY
168 Reviews
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices.
We want to make your visit as comfortable and as safe as possible- whether you're shopping to lease a buy a new vehicle or buy a used vehicle, servicing your current or trading in your old. We offer a clean, comfortable waiting area with charging stations, work stations and free WiFi so you can stay connected to work and home while you're away.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 168 reviews
Verified Customer
April 18, 2025
I enjoyed doing business with Ramsey and Matthews Ford. I've bought three vehicles from Matthews and wouldn't hesitate to buy another. My only disappointment is the vehicle came with only one key and I've bought three vehicles from Matthews and wouldn't hesitate to buy another. My only disappointment is the vehicle came with only one key and Matthews wants $320 to make a duplicate. Two keys should be included with a Ford vehicle only one year old bought From a Ford dealer.. I never would have thought to ask how many keys are included. That said I still view them as a top ranked dealer with my full trust and confidence. They have an excellent service department and I have all my servicing done there. . More
by MATTGROSS
April 18, 2025
Mark and Rich in sales have been excellent to work with, even with my special circumstances. When waiting around the other salesmen are friendly and engage in conversation. I appreciate the service depart even with my special circumstances. When waiting around the other salesmen are friendly and engage in conversation. I appreciate the service department there, everyone is friendly and easy to talk with. I appreciate DJ's honesty with me, especially during frustrating times. More
by lee48
April 17, 2025
Vehicle meets expectations. Buying wasn't as easy as it could have been. I told the salesman what I wanted. He didn't take me seriously at first. 4 days later the Vehicle w Buying wasn't as easy as it could have been. I told the salesman what I wanted. He didn't take me seriously at first. 4 days later the Vehicle was delivered to us through a dealer swap. More
by a.demun
April 16, 2025
Best service definitely the most helpful in the situation would definitely buy another car from Ramseys G would definitely buy another car from Ramseys G More
by cjcalderon
April 15, 2025
Ramseys was totally amazing ,great job I'm very happy with my purchase. Would definitely recommend matthews ford with my purchase. Would definitely recommend matthews ford More
by julieannpendell
April 14, 2025
Above and beyond my expectations. Honest and friendly service. I am very Thankful for good local service! Honest and friendly service. I am very Thankful for good local service! More
by susanblpn
April 12, 2025
Richard and the Matthew’s dealership are absolutely wonderful to deal with! I will be doing all my future business with them and will continue to ask for Richard upon every return. If you are looking wonderful to deal with! I will be doing all my future business with them and will continue to ask for Richard upon every return. If you are looking for outstanding customer service and the best deal, go with Matthew’s! More
by timmysgirl1313
Employees Worked With
April 10, 2025
Great buying experience at Matthews. I would recommend anyone make the trip or shop locally if it’s nearby if you see anything in their inventory you are interested in. The pricing is re I would recommend anyone make the trip or shop locally if it’s nearby if you see anything in their inventory you are interested in. The pricing is reasonable and non haggling which makes it straight forward and honest. More
by jremillard
April 09, 2025
Matthews was very efficient. We were able to take possession of the truck the same day we first inquired about it. We were able to take possession of the truck the same day we first inquired about it. More
by gretchengage
Employees Worked With
