Matthews Chrysler Dodge Jeep Ram - Service Center
Vinita, OK
141 Reviews of Matthews Chrysler Dodge Jeep Ram - Service Center
They kept me posted on the problem & their progress. Also recommended additional things to keep an eye on. Also recommended additional things to keep an eye on. More
I was headed out of town, hauling my horse, with a deadline in Georgia. Stopped in for quick check/fix of check engine light. Turned out to be major. The service department worked hard to get me back deadline in Georgia. Stopped in for quick check/fix of check engine light. Turned out to be major. The service department worked hard to get me back on the road. The stag is super courteous and never fails to impress. Keep up the good work! I am a customer for life. More
Staff never fails to impress. I was headed out of town, hauling my horse, with a deadline. Light cane on and it wasn’t a quick fix. Chris and his team worked hard to get me back i I was headed out of town, hauling my horse, with a deadline. Light cane on and it wasn’t a quick fix. Chris and his team worked hard to get me back in the road. They are awesome! More
The service department always make my visit convenient for my schedule and gets the work done quickly. for my schedule and gets the work done quickly. More
The service team is very friendly and accommodating. They are always happy to answer my questions in a way that I understand. I highly recommend them! They are always happy to answer my questions in a way that I understand. I highly recommend them! More
I thought the service was great and Chris was very helpful and my needs were met. helpful and my needs were met. More
Good good good good good good I liked the dealer and this rating website sucks 15 rating website sucks 15 More
I’m over 60 and have bought numerous new vehicles, with the exception of my Motorcycles, all but one were purchased in this town. The last three from this dealership under different owners. However, this i the exception of my Motorcycles, all but one were purchased in this town. The last three from this dealership under different owners. However, this is the first time I have been denied a loner vehicle while mine was being repaired. I’m always amazed that they are too lazy to keep cars on their showroom floor, but I suppose that would require a manager or owner to actually show up and instruct a sales person to do it. I’ve been standing in the empty showroom waiting on my truck and had customers approach me with questions about vehicles on the lot when I was there waiting on my vehicle. With the proposed $2billion theme park coming to this town you would think Dodge would do a better job here. I’ve learned my lesson and won’t purchase another vehicle from them. No complaints about the mechanics or job they preform, they do amazingly great work in an extremely outdated, poorly designed space. But for the shop manager to tell a long time repeat buyer that they have done away with their loner program and leave them stranded at the shop without even offering them a ride home is unacceptable. I will be buying my next truck out of town if I decide to stay with Ram. More
They go beyond and above expectations. They are always friendly polite and caring. The service department is the reason I keep coming back there. They are always friendly polite and caring. The service department is the reason I keep coming back there. More