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Matthews Chrysler Dodge Jeep Ram - Service Center

Vinita, OK

4.7
143 Reviews

143 Reviews of Matthews Chrysler Dodge Jeep Ram - Service Center

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May 18, 2024

They knew what was wrong with my vehicle by just listening to it run. After they fixed it, they took the time to show me the parts they had to replace and explained to me why they needed to be repla More

by Bioscientist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrick McMorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Matthews Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to let others know about your great experience with our service department. Thank you!

May 10, 2024

The staff was very friendly and most helpful. I will recommend them to my friends More

by christyjo2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrick McMorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Matthews Chrysler Dodge Jeep Ram responded

We sure appreciate that! Thank you!

May 07, 2024

Everyone there is very nice and very polite. Merrick in the service department was good at explaining what was done to my jeep. Very pleased with my appointment there! More

by Luludu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Van Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LaCrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merrick McMorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Matthews Chrysler Dodge Jeep Ram responded

Well, we are so pleased to hear this! Thank you for bringing your vehicle to our wonderful service center!

April 14, 2024

Service department did a good job with all the maintenance work needed on the vehicle. More

by DARRELHAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrick McMorris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Matthews Chrysler Dodge Jeep Ram responded

Thank you for the review. Truly appreciated!

April 08, 2024

Dealership had truck for 30 days in service and as far as I know only thing they did was run my batteries dead. Truck was in for an ECM replacement More

by kabass9331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Smiley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy McMorris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General manager
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March 28, 2024

Excellent advice, timely service, courteous. Waiting area clean and comfortable. Other staff kind to check me out after 5:30 pm. More

by bgcan
Recommend Dealer
Yes
Employees Worked With
Chris
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February 15, 2024

Always quick and fun to deal with. It's where I go! Each and every time More

by Hornet1
Recommend Dealer
Yes
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January 27, 2024

Very cooperative and knowledgeable Explain very thing they did and what the cost would be More

by chrisowens346
Recommend Dealer
Yes
Employees Worked With
Danny
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January 17, 2024

Their custom service is outstanding! They always kept me informed and very professional and friendly. More

by sstateok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Smiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Shipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2024

Kelly VanHorn is the above & beyond car salesman! When it was time to trade in my vehicle he found something that was in my price budget, safe, & family friendly. Thank you KVH!! More

by ashleysheabertram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Van Horn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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