Matthews Chrysler Dodge Jeep Ram - Service Center

Great Service I enjoy going to get my oil changed in Vinita. I am treated very well. They asked before they do things and listen to me too. Thank you! I enjoy going to get my oil changed in Vinita. I am treated very well. They asked before they do things and listen to me too. Thank you! More

Great service This was my first time using the service center. Had an issue and had to reschedule, which they were awesome about. Got my recalls done pretty quickly This was my first time using the service center. Had an issue and had to reschedule, which they were awesome about. Got my recalls done pretty quickly. Time to get in wasn’t terrible, 3 days I believe. Will definitely return when I need more service. Holly is great and definitely seems to make the service department a better place! More

Services Great job easy to work with .they keep up with recalls for me to talk about at time of service time in and out for service is very good Great job easy to work with .they keep up with recalls for me to talk about at time of service time in and out for service is very good More

1st visit Went in to have 4 recalls taken care of. Was told it would take approx 1.5 hrs, was done in 45min. can't ask for more then that. Went in to have 4 recalls taken care of. Was told it would take approx 1.5 hrs, was done in 45min. can't ask for more then that. More

Amazing Place to Do Business This Place was so easy to do business with. The Manager was up Front and Honest and helped me get what i needed. The Service Department are extremely This Place was so easy to do business with. The Manager was up Front and Honest and helped me get what i needed. The Service Department are extremely helpful and Quick. Love the Small town store and all the customer service they provide! More

Damaged my truck & waited 6 months to pay! Took my truck in on the 1st part of August for some service issues, on August 22, 2018 said the truck was fixed. Upon inspection of the truck, my wife Took my truck in on the 1st part of August for some service issues, on August 22, 2018 said the truck was fixed. Upon inspection of the truck, my wife found a screw ran through the paint, from the back side where they overthighted the antenna mount, she pointed it out and they said, "yes, we did it, we will fix it." They contacted me, and said here is the name of the shop in Jay, Ok they will take care of it. After, looking the shop up on Facebook, and Google reviews it was no, more than a home garage, with no paint or bake booth, and he had photos of silver cars (which is the color of my truck) he had fixed, and nothing matched. My truck had no more than 14,000 miles on it, and has been kept in a garage, there's no way Joe's shade tree paint shop is going to touch it, I contacted Hometown and relayed this information and said I would get estimates. I brought in 2 estimates a few days later, and agreed to have the lower one fix it, but the catch was they didn't want to pay until after it was fixed and by credit card. I contact the shop they said no to the credit card. I contact hometown again a relayed this info, so I contacted the other shop, they also refused to accept a credit card because of fees. By, this time it has been, months and my truck is still damaged. I make a few trip simply asking for a check or cash so I can have my truck fix, since they damaged it. They absolutely fused, dictating to me, how my truck will be fixed. If I would have damaged their loaner vehicle, do you think they would of allowed me to dictate to them how it was fixed? Finally on January 8 2019, I found a shop that would fix my truck before getting paid first. Not only did hometown hold the check, they made them come and pick it up, and wanted to see the 1099 form. This a complete joke for a dealership, do yourself a favor drive to Miami, Claremore, or Pryor, they are a complete joke for a dealership, and will hopefully soon be out of business! Oh, yeah the truck still has the same issues I took it in with. More

Cracked radiator Got to car immediately found out the problem. Got me a loaner car started working on getting part needed was ready the next day. Said they would stay Got to car immediately found out the problem. Got me a loaner car started working on getting part needed was ready the next day. Said they would stay late if I wanted to get car or would do whatever was best for me. More

A+A+A+ Halle is very easy on the eyes A+ every one in service is very friendly allspice the guy in parts tell Miss ratcliff to get more prettier girls Do Halle is very easy on the eyes A+ every one in service is very friendly allspice the guy in parts tell Miss ratcliff to get more prettier girls Down there More

Holly is awesome! Customer service was awesome! Holly went above and beyond to help me get my Jeep in and the oil changes on it! I got my car back with the floors vacuu Customer service was awesome! Holly went above and beyond to help me get my Jeep in and the oil changes on it! I got my car back with the floors vacuumed! Thank you Hometown Dodge and Holly! More

Very professional, Timely, and friendly I was greeted very friendly and professionally when I made my appointment. When I arrive for my appointment they greeted me, reviewed why was there wi I was greeted very friendly and professionally when I made my appointment. When I arrive for my appointment they greeted me, reviewed why was there with me, showed me to the waiting room and explain that the coffee was there for my convenience and to make myself comfortable. When the service was complete, which was very shortly, they notified me that my truck was ready for me to pick up. More