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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
86 Reviews

86 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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May 19, 2023

Always fast and promised service! Excellent customer service! Never disappointing! Take care of all your needs! More

by bonefish277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for your business and the great review!

May 17, 2023

bought a new car in new york and had free pa inspection they took me right in and did very timely More

by rjssugarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

May 16, 2023

Great people from sales to service will answer any questions and will do whatever it takes to make you happy More

by clarkjreeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're so glad to hear you had a great experience with us! We appreciate your business and the great review!

May 16, 2023

Very bad didn't put antifreeze in truck. Truck overheated on the way home. Told me it needed a transfer case and it ended up just being u joints My wife's suv they left the oil filter loos More

by Chris Wodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Chris- We apologize for your recent experience and want to assure you that this is not acceptable. At your earliest convenience please reach out to General Manager, Pete Coppola who would like to discuss. 570-860-2444.

May 16, 2023

I’ve never had a bad experience at this location. I’ve never felt pressured to spend extra money for services that aren’t needed or felt like they were being dishonest about work that had to be done. More

by peakejk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry , George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for your continued business and the great review!

May 09, 2023

Service was good waiting room not so much it is a brand new site but Nothing compared to Vestal More

by dud0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We apologize that you did not find our waiting area comfortable. We appreciate your business and feedback and will pass along to our Management Team.

May 08, 2023

Great dealership! Sales, service and parts all provide outstanding service! Would recommend to anyone looking to buy or service a vehicle. More

by tiffany6150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter, George Brunette, Zach Benedict
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Tiffany- We appreciate the excellent review and your business!

May 08, 2023

Courteous and efficient service! Received oil change and tire rotation. I would highly recommend Matthews! More

by jonim452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Hosier
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for choosing Matthews! We appreciate your business and the great review!

May 04, 2023

Everyone is super nice and really helpful. I Definitely recommend them to anyone and everyone. More

by Brielle S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sleeper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Brunette, Zach Benedict
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the excellent review and your business, Brielle!

May 02, 2023

Matthews sales and service departments are the Best. I have had nothing but the Best service from Everyone at this Dealership> More

by jpf961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Brunette, Tyler Hosier
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

We're glad to hear you've been satisfied with your visits! We truly appreciate your continued business and the great review!

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