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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
86 Reviews

86 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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July 07, 2023

Always attentive every time I go there. Always willing to meet my changing needs. Everyone I have met there is super pleasant. More

by agmg02@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley is 5 stars as well, Brad Fisher
Jul 10, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 28, 2023

Dakota installed a brake controller in our truck yesterday. He did an awesome and professional job. It looks like it was always a part of the truck. We are very pleased. He is definitely an asset to More

by pclemo57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dakota Napoli
Jul 06, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 22, 2023

I don't know why but they ignored what I asked them to do during a service. More

by hgpink9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Zach Benedict
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

Jun 26, 2023 -

hgpink9 responded

I sure hope so as I have a lengthy service contract that I paid quite a bit of money for and I still have trouble with the front end alignment and while I asked for all the tires to have the pressure equaled up WITHOUT a tire rotation the tech rotated them anyway and lost 1 of the lug nut covers.

June 19, 2023

Everything was fine on time and I as I expected they did a good job More

by lahoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 19, 2023

job well done. Work was done to exceed expectations. i would recommend Matthews to anyone. More

by walkerpauld
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

Oct 24, 2023 -

walkerpauld responded

Job well done

June 13, 2023

Jerry was great, and did an excellent job. Very satisfied. Highly recommend him. Thank you! More

by ptd95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 02, 2023

everyone there does a GREAT job, Service was quick in and out, very professional team More

by thebaker6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

Jun 26, 2023 -

thebaker6 responded

great quick and knowledgeable

May 30, 2023

Everyone was VERY helpful. I have had Jeeps all my life and was so glad when a Jeep dealer moved into our area. Amanda and Dan and the gentleman that sits between very, very More

by wwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, George Brunette, Zach Benedict, Tyler Hosier, Amanda Van Cott
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

May 26, 2023

Everything was done on time and efficiently. Will definitely be bringing my jeep vehicle back. More

by milliepwink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter , George Brunette, Zach Benedict
Jun 26, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

May 19, 2023

Very happy with my service, he was very professional & answered my questions. Provided timely updates in my car was neat and clean when it was returned to me. More

by debrab961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
May 23, 2023 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Thank you for your business and the great review!

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