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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center
Susquehanna, PA
86 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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86 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center
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Verified Customer
October 10, 2023
The Team at Matthews Chrysler Dodge Jeep Ram is truly exceptional they listen to what you say and take the time to explain everything to you. I will no doubt buy my next Truck from this Team exceptional they listen to what you say and take the time to explain everything to you. I will no doubt buy my next Truck from this Team More
by mjpotter53
Employees Worked With
Other Employees :
George Brunette, Zach Benedict
October 07, 2023
I have been here several times - inspections, oil change, brakes and have always had a great experience. Everyone is very friendly and the facility is extremely clean. brakes and have always had a great experience. Everyone is very friendly and the facility is extremely clean. More
by peridot_62
Employees Worked With
George Brunette
October 02, 2023
Jerry went above and beyond to grab stuff out of my car when i forgot them! i'm grateful for all of the service team that finally found the problem with the auto start! i was starting to think i was going when i forgot them! i'm grateful for all of the service team that finally found the problem with the auto start! i was starting to think i was going crazy but they figured it out! More
by danay.holbrook
Employees Worked With
Other Employees :
Jerry & Amanda, Zach Benedict
September 26, 2023
Have taken my Ram truck to Matthews for service and very satisfied with the work they have done. Thank You to everyone for all the great work and customer service they provide!! satisfied with the work they have done. Thank You to everyone for all the great work and customer service they provide!! More
by kozie21
September 22, 2023
well first i made appt to get car done, it took about 1 2/2 weeks for appt , i also brought paperwork from my mec, that shows i need an oil pump, but also came up was a bulliten about computer update and 2/2 weeks for appt , i also brought paperwork from my mec, that shows i need an oil pump, but also came up was a bulliten about computer update and was told to bring to dealership. so came down on my date, left my car and got a call car was done and needed to make another appt tec wanted to do further investigation, so made another appt , came down left car got call next morning it needed oil pump but have to make another appt, by this time I am fed up with the service, I have to drive 1/2 hr. back and forth each way and get a ride, so I said no I will get fixed at my home then got hit with a 134 dollar bill. for nothing really. I will never recommend your business. I was never in my life so disappointed, More
by ACKID52
Employees Worked With
the service dept
September 13, 2023
I like Tyler in sales, He’s down to earth and not pushy when it comes to buying cars. He’s just great. The service department is awesome too. They take good care of your vehicle and keep you informed. when it comes to buying cars. He’s just great. The service department is awesome too. They take good care of your vehicle and keep you informed. More
by gennlynn_77
Employees Worked With
Tyler Hosier
