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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
86 Reviews

86 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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June 16, 2024

As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. More

by walkerpauld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

HI, We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

June 15, 2024

Great service. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. More

by ccondon941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the perfect review and your business!

June 14, 2024

Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible More

by bandit860
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

June 05, 2024

I had a appointment but I got a call from the manager telling me not to come back and that my appointment was being canceled. More

by kingsleymayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Lake
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2024

A pleasure to do business with, everyone went above and beyond to help in anyway they could. More

by bodyman_one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi bodyman_one, Thank you for the 5 Star Review and your business!

May 16, 2024

Dan and Jerry Trotter ultimately resolved the issues in servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual More

by brodskyw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Trotter
May 17, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Brodskyw, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 04, 2024

They try to give their customers the best possible service they can at the best price they can. More

by Gary K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette, Zach Benedict
May 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Gary, Thank you for the 5 Star Review and your business!

May 03, 2024

Everybody was very courteous and informative. And washing my car was a very unexpected bonus. Thank you! More

by judycarpenter799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brunette
May 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

May 03, 2024

Great people good service and they stand behind the work that they do would recommend too any one that needs service More

by dvery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Dvery, Thank you for the 5 Star Review and your business!

April 17, 2024

Every time I have my vehicle serviced it is quick and affordable ! Matthews is always fair priced ! More

by micaelafelter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Fisher, George Brunette, Tyler Hosier
Apr 18, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

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