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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center
Susquehanna, PA
90 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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90 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center
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September 13, 2024
Prompt and courteous service check in. Was able to get a same-day appointment for an oil change really appreciated. Your customer focused attitude. Will be returning. Was able to get a same-day appointment for an oil change really appreciated. Your customer focused attitude. Will be returning. More
by wernerkloeckener
Verified Customer
September 03, 2024
Jerry and the Team do an amazing job. Kept me informed during the visit and fully explained all the work once complete. Kept me informed during the visit and fully explained all the work once complete. More
by MIKEVANBRUNT1
August 01, 2024
Awesome customer service. Helped with an aftermarket warranty company making our son less stressed knowing his truck was getting done right. Helped with an aftermarket warranty company making our son less stressed knowing his truck was getting done right. More
by bcso395
Employees Worked With
July 02, 2024
They always go above and beyond to make sure we are happy with their service. with their service. More
by dhinkley1
June 16, 2024
As always, the personal at Matthews were excellent, Thanks to Matt who gave the best possible service. Thanks to Matt who gave the best possible service. More
by walkerpauld
June 15, 2024
Great service. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. The service department kept in contact with me and contacted the extended warranty company for me. Appreciate the diligence. More
by ccondon941
June 14, 2024
Always very pleasant experience at Matthews. The entire staff is pleasant and accommodating as possible The entire staff is pleasant and accommodating as possible More
by bandit860
June 05, 2024
I had a appointment but I got a call from the manager telling me not to come back and that my appointment was being canceled. telling me not to come back and that my appointment was being canceled. More
by kingsleymayor
May 16, 2024
Dan and Jerry Trotter ultimately resolved the issues in servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual servicing my Jeep Wrangler created by Matt. A one or two day repair action turned into a week and multiple trips for me to the dealership. Manual transmission was very stiff shifting column to column. Matt could NOT get the problem diagnosed and intended to send the vehicle back to me. Jerry and Dan stepped in, got issue diagnosed and shifting cables replaced. Driving fine now. Would recommend service department but NOT Matt as a service coordinator. More
by brodskyw
