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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
92 Reviews

92 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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January 21, 2025

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 31, 2024

Matt and Ryan were very knowledgeable and helpful. It's the first time my Jeep Gladiator has not had any issues in the front end. I am very happy with the service that was performed. I will be going t More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan mechanic
Jan 06, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cat- We’re so glad to hear you had a great experience with Matt and Ryan! Thank you for your business and the great review!

December 26, 2024

Excellent customer service. Known by name. Always seem grateful towards customers and listens to them! More

by rexwalter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 07, 2024

The personal care is exceptional. Matt is the service dept always goes the xtra mile for me. He is awesome. More

by cmk159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service dept
Dec 09, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

December 05, 2024

I was very pleased with the help I received and the service was great. I will definitely recommend to someone looking for a new car. More

by c_n_l4life
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 19, 2024

10 out of 10 love matthews, whether buying a vehicle or taking one for service or repairs. The staff is super friendly, and very knowledgeable. Highly recommend! More

by lisaannhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Lisa- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

October 18, 2024

Service is excellent. I esp like the porter feature wherein they drive you back and pick you up. Overall excellent dealership. They were very accommodating when I purch More

by leb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ken hoats
Oct 28, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi leb0, We’re so glad to hear you had a great experience with us! We appreciate your business.

October 12, 2024

I always get the best service at Matthews Chrysler Dodge Jeep and Ram. I would recommend to everyone More

by jameyny692
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, We're so glad to hear you had a great experience with us! We appreciate your continued business and the 5 Star Review!

October 04, 2024

The efficiency was impressive to get my vehicle in and out in such a timely manner! Very friendly employees! Thank you! More

by griffsplace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Oct 07, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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