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Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

Susquehanna, PA

4.7
96 Reviews

96 Reviews of Matthews Chrysler Dodge Jeep Ram of Great Bend - Service Center

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March 11, 2025

I had problems they took care of the problems thank you again for everything very much appreciate it More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

March 11, 2025

I had no trouble at all; they were very friendly. Thank you again for everything. More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 10, 2025

Everything was excellent. No issues at all Quick and courteous service as usual. I always get great service here. More

by lakeroy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

February 06, 2025

Quick and friendly service that was done efficiently. They accommodated me in every way imaginable Jerry and Tray were made the experience great More

by gregorylee867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tray Perry
Feb 07, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 21, 2025

Great service. Was able to quickly diagnose the issues with my car and order the necessary parts. Definitely recommend. More

by lawshe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi, Thank you for the 5 Star Review and your business!

January 09, 2025

Although my 2023 Jeep Compass has been a disappointment quality wise, Matthews has tried their best to make it right. More

by grosenwald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 31, 2024

Matt and Ryan were very knowledgeable and helpful. It's the first time my Jeep Gladiator has not had any issues in the front end. I am very happy with the service that was performed. I will be going t More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan mechanic
Jan 06, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Cat- We’re so glad to hear you had a great experience with Matt and Ryan! Thank you for your business and the great review!

December 26, 2024

Excellent customer service. Known by name. Always seem grateful towards customers and listens to them! More

by rexwalter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 07, 2024

The personal care is exceptional. Matt is the service dept always goes the xtra mile for me. He is awesome. More

by cmk159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service dept
Dec 09, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We’re so glad to hear you had a great experience with Matt! Thank you for your business and the great review!

December 05, 2024

I was very pleased with the help I received and the service was great. I will definitely recommend to someone looking for a new car. More

by c_n_l4life
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt Arnold
Dec 05, 2024 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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