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Matthews Chrysler Dodge Jeep Ram of Great Bend

Susquehanna, PA

Overview
Employees
Reviews
Vehicles
4.8
163 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
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447 River Ln

Susquehanna, PA

18847

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Showing 163 reviews

February 06, 2026

I like that they will give you a ride home while they work on your car and then come pick you up when it's done. I use to drive all the way to Tunkhannock to have work done on my Jeep. Then Matthews ca More

by jimstandinghorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Jim- Thank you for the perfect review. We look forward to assisting you again in the future!

February 06, 2026

Very patient with customers. They all seem to work together to help you and to make sure you are satisfied. I would recommend them to anyone. I spent a few months debating and lo More

by lcaburts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sleeper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Coviello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- It’s great to hear you had such a positive experience with our Team. We look forward to seeing you again!

January 18, 2026

3rd car to be purchased from Matthews last 2 from Great Bend. Great dealership would buy again More

by cmcneil3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We truly appreciate your feedback and your trust in Matthews CDJR. Enjoy your new vehicle and drive safely!

December 22, 2025

As usual, the best service around! Staff is always professional and courteous. Just a great experience A -PLUS More

by pomeroyralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Donovan
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Dec 23, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

December 14, 2025

Very good service but was not happy with paying a $100 deductible for work that should have been covered by the factory warranty. Will be contacting Jeep concerning the charge. More

by Sierra17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Sierra-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 20, 2025

Very nice and up front about everything weren't pushing to sell. Explained my vehicle to me how all the technology works Very satisfied More

by porganisciak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

November 10, 2025

Great service and great people! They are always accommodating when anything is needed with our vehicle More

by SHERRIEROBERTS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

October 30, 2025

Great customer service friendly Staff and atmosphere. Worked hard to get car for me. Good place More

by Roser0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Groover and Dan
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Oct 31, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 18, 2025

Multiple trips there to fix issue with used vehicle I purchased. Problem still exists but I gave up trying to resolve. More

by jeremy@jeremyvitale.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

October 15, 2025

Great service they get you right in and write out a very good service and the guys are very knowledgeable More

by loomis_ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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