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Matthews Chrysler Dodge Jeep Ram of Great Bend

Susquehanna, PA

4.8
156 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
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447 River Ln

Susquehanna, PA

18847

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Showing 156 reviews

October 30, 2025

Great customer service friendly Staff and atmosphere. Worked hard to get car for me. Good place More

by Roser0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Groover and Dan
Oct 31, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

October 18, 2025

Multiple trips there to fix issue with used vehicle I purchased. Problem still exists but I gave up trying to resolve. More

by jeremy@jeremyvitale.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

October 15, 2025

Great service they get you right in and write out a very good service and the guys are very knowledgeable More

by loomis_ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

October 04, 2025

They were very friendly an made sure we got everything that was due to us The offers an service department was great. The sals men were friendly an new what they were selling. More

by ccuevas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob coviello
Oct 07, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 26, 2025

I was unable to print a coupon for service and asked the service manager if he could provide one. He did and I greatly appreciate him taking the time to get one for me. Thank you! More

by mchich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

September 19, 2025

They took a whole day after my appt date before they even looked at my vehicle. It was at the dealer the whole week. It was there to fix AC. After I got the vehicle back, it had an odor through the vent. More

by sarahguyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Donovan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Sleeper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Kosty, Joshua Echard
Sep 22, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Sarah- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

September 17, 2025

Very clean,well organized facility. quick to respond and assist.Pleasure to do business with. More

by RDUKE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : randy
Sep 17, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 17, 2025

Knew i was coming from a distance, and made sure I was taken care of upon arrival. Made a quick deal on my trade, and out the door. More

by crounses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lake
4.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 08, 2025

Matthews since day one has always been on top of their game. My old car broke and I needed something quick. I told them what I really wanted. And Matthews found the Jeep I wanted. I have put 85,000 miles More

by ccat_communication
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

September 04, 2025

Your staff was Very professional and the service was complete with in an hour. Will recommend to friends and family! More

by padmjd84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

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