Mattern Automotive
O'fallon, MO
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Best truck buying experience ever Mike Mattern the owner is one of the nicest guys and will do anything to get you taken care of and make sure you are happy. Jacob will make sure you g Mike Mattern the owner is one of the nicest guys and will do anything to get you taken care of and make sure you are happy. Jacob will make sure you get the lowest rate and are taken care off. I think I will always buy from small dealerships they do not give you the runaround. Thanks guys More
Courteous Professional Service Called dealer about a truck listed on their website. Salesman I spoke with was very courteous and knowledgeable. I decided to visit the dealer and end Called dealer about a truck listed on their website. Salesman I spoke with was very courteous and knowledgeable. I decided to visit the dealer and ended up purchasing the truck. Great service and love my new truck! More
Don't visit if you are a serious buyer My wife and I went to Mattern Auto on Oct 31st to look at a car for our son. We test drove it and left to get insurance quotes. I called back to make My wife and I went to Mattern Auto on Oct 31st to look at a car for our son. We test drove it and left to get insurance quotes. I called back to make an offer and was told by the sales person he would check and get back to me. I never received a call back and when I checked in 5 days later the vehicle was sold. Never experienced that kind of negotiating or customer service. Do yourself a favor and go to a larger dealer where you can get better service. More
Sold me a defective car I purchased a 2011 Mitsubishi Endeavor from Mattern Automotive back at the end of February. I took it home and within a week I had a problem with the I purchased a 2011 Mitsubishi Endeavor from Mattern Automotive back at the end of February. I took it home and within a week I had a problem with the shifter being stuck in gear when the car locking up and not being able to move. I called the owner and he towed it to a repair shop and had the shifter replaced no charge to me, which was great. The car was fine for a couple of months and the same problem happened again. I had not even put 3,000 miles on the car and I am already having to have it towed. So I towed to a friends shop who advised me that it was something with the transmission. He did not take a look at the transmission as it was not his area of expertise. I immediately took it to a transmission shop. The transmission shop stated that you could tell that someone had looked at the transmission as most of the screws were missing. The car had a broken parking pawl and broken springs in the transmission along with a split transmission case. I had to get the transmission replaced and it costs me over 4K after parts and labor. I would never recommend this place to anyone looking to buy a quality used car. More
bad vehicles for sell bad Sold me a truck and two months later i spent 800 to fix it had to get a oil change and new air filter that puts me puttin in over 1000 and i just got Sold me a truck and two months later i spent 800 to fix it had to get a oil change and new air filter that puts me puttin in over 1000 and i just got it bad place More
Had what i wanted an got me in it . They had the rare truck I was looking for an was willing to help me get it . They were by far the most friendly an helpful bunch of people I had dealt They had the rare truck I was looking for an was willing to help me get it . They were by far the most friendly an helpful bunch of people I had dealt with . The truck has been as good an better than I could of hoped for an just as they said it would be . I keep a watch on their inventory because I will deal with them again . More