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Matt Mazzei Chevrolet CDJR

Lakeport, CA

4.4
26 Reviews

1175 Parallel Dr

Lakeport, CA

95453

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26 Reviews of Matt Mazzei Chevrolet CDJR

September 11, 2024

I would not buy another vehicle from this dealer ever again. I ordered a new vehicle and there was a tear in the bumper and they refused to fix it even though I have a photo showing the tear was there wh More

by Cindy
Recommend Dealer
No
Employees Worked With
Will. Sales manager
February 16, 2024

Actually it's Matt Mazzei in Vacaville, suggests they've sent inquiry to Lakeport about transfer of USED Chevy Bolts to Lakeport, ....three requests have not responded. More

by lkellogg
Purchase Time
Recommend Dealer
No
Employees Worked With
Haven't worked with anyone in this list
January 02, 2024

I have dealt with Jon for several years. I have found him to be courteous, knowledgeable and helpful. He always greets me by name which I find is very professional. More

by CARTER-DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre Zombil
December 18, 2023

They did keep me informed of the repair status as much as possible and I was appreciative. More

by ACRUZJR09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh Miller - Service , Eric Layne, Gary Cambra
November 17, 2023

Second time buying a vehicle from them. Pleasant experience both times. Would consider them again on my next purchase. More

by DADDYMAV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Norwood, Eric Layne, Orion Nunez
November 06, 2023

The dealership stated the repair would take less than one and a half hours after over two hours the repair was not completed. I was forced to return to the dealership and wait again for close to two hours. More

by chrisj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Orion Nunez
Nov 07, 2023 -

Matt Mazzei Chevrolet CDJR responded

Chrisj8, Thank you for taking the time to write your review. We are sorry to hear that you had a bad experience and we apologize that your repair took longer than anticipated. We understand how frustrating this can be. Our goal is not to over-promise and under-deliver. I will investigate this further and take steps to improve the reliability of our service. I hope that you will give us another chance at your business. Thank you, Todd Norwood

November 06, 2023

they fixed the problems we were having in a timely matter I would reccommend this service center and will be back More

by THMSDWLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service employee
October 11, 2023

It's always a good experience coming into the dealership and I usually bring my dog, who also enjoys the experience. More

by icecolddisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 10, 2023

They helped us resolve the situation and got us in the vehicle that my wife really desired. More

by GINAGILLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Norwood, Eric Layne, Orion Nunez
Oct 11, 2023 -

Matt Mazzei Chevrolet CDJR responded

Gina and Mike Thank you for taking the time to leave a review. We value your business

October 02, 2023

good service quickly done good job well done friendly service good job well done ok More

by dragonfartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wynacht
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