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Matt Burne Honda - Service Center

Scranton, PA

4.7
3,007 Reviews

3,007 Reviews of Matt Burne Honda - Service Center

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June 25, 2025

Kassandra is terrific and so is Matt the new service guy. Future owner has blank stare. No wiper blades in stock for a '24 CRV. Other dealerships service are state of the art, not at burne. Alley should pave More

by CHEX22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt the new service manager is good
June 24, 2025

I felt like I was in good hands communicating with Kasandra. Thank you for good service! More

by svanisky
Recommend Dealer
Yes
Employees Worked With
Kasandra!!! She is amazing!!! Truly a kind, trustworthy, and helpful individual!
June 22, 2025

Trustworthy. Excellent reputation. Did recall work on car and maintenance work. Promptly done. Helpful with questions. More

by dgreczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

Provided prompt and effective response for my need for service ahead of a lengthy trip. More

by LOOTVEK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

They did exactly what i asked. They gave a few recommendations and things I need to watch out for to keep my car running smoothly as it gets older More

by getts721
Recommend Dealer
Yes
Employees Worked With
Gary
June 18, 2025

Great service service dept very helpful parts depment very help full thank so much i will b back for service More

by patrickstriefsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Reliable, trustworthy sales and service staff. Great service and hospitality. Fair and honest pricing. All together a great experience. Burne family are good people. More

by JMCGOLDRICK2410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

It is a great dealership. Never have any real issues with my vehicles. Mike Harrity salesman is always available to help even months after the sale More

by TNEALIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Had vehicle 9 hours and couldn’t complete an oil change before end of day. Was told they try and stay away from the word reservations but we have a text message clearly indicating we were scheduled. No tir More

by JSHRADNICK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t have her name.
June 11, 2025

Everyone was helpful and knowledgeable. Big smiles everywhere. Didn’t take very long to back on the road. More

by kenlharrison1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.