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Matt Bowers Nissan of South Mississippi - Service Center

D'Iberville, MS

4.6
901 Reviews

901 Reviews of Matt Bowers Nissan of South Mississippi - Service Center

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November 10, 2020

My service I received was on my vehicle was great. The time that it took to complete my services was fast.. Customer service was awesome as well. Ray Brandt will always service my vehicle. More

by WELOVEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pitts, Shannon Eberly
November 10, 2020

Received a oil change in under a hour and I had 3 to 4 people in front of me. Waited in lobby , which is very nice, had a Starbucks cappuccino and bottled water. Restrooms are very clean and nice. More

by WELOVEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pitts, Shannon Eberly
November 09, 2020

Shannon was wonderful on keeping us up to date on progress of our unscheduled vehicle problem, making sure to inform us of what to do if it should occur again as our vehicle is still under warranty! More

by LDMATNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew(technician), Shannon Eberly
November 06, 2020

Took My 2000 pathfinder that would not crank. Staff was eager to help me with my problem. The work was done in one day.Great job!!! More

by Gdearing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pitts, Shannon Eberly
November 06, 2020

I had to get 2 new tires. I went ahead and got a new batterie and air filter, but the reason I went was for the tires. They didn’t check balance after applying new tires. Not sure if they were rushing o More

by Daniel Mottola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Eberly
Nov 06, 2020 -

Matt Bowers Nissan of South Mississippi responded

We appreciate the feedback, Daniel. We truly apologize for the mistake, and we are grateful that we could get the issue remedied quickly. Thank you for choosing us, and we hope to see you again.

November 06, 2020

Second visit this month. Shannon has been extremely helpful. Supply chain problems led to delays and she kept me posted throughout. Delightful to work with. More

by SCOTT@LEVANWAY.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly
November 02, 2020

Service team provided Excellent service and as always very timely. They are always friendly and answer whatever questions you have. I would recommend them to others. More

by JAYTONYAGILMORE
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly
Nov 05, 2020 -

Matt Bowers Nissan of South Mississippi responded

Thank you for the great review! Our guests satisfaction is our top priority at Ray Brandt Nissan of South MS, and we are so happy to hear that we could provide with an excellent service experience! Thank you for choosing us, and we hope to see you again!

October 28, 2020

Great service and associates who work here. They handle the job right then if they’re able to and make sure you know what to do next. More

by Daniel Mottola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly
Nov 02, 2020 -

Matt Bowers Nissan of South Mississippi responded

Thank you for the great review! It's great to know Shannon provided you with an exceptional experience! Thank you for choosing us!

October 27, 2020

Good quick service. Oil change and tire rotation in and a car wash in under a hour. Shannon was great at helping out and the rest if the team seemed swell also More

by JACOB.ROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pitts, Shannon Eberly
Nov 02, 2020 -

Matt Bowers Nissan of South Mississippi responded

Thank you for the kind words for Shannon and the service department! Thank you for choosing us!

October 26, 2020

Went in the morning time on a weekday &it was nice & quiet &I loved it. Communcated with me through text & gave me choice to accept/decline suggested services. Overall service was great!!! Thanks, will More

by K_LYNN222002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly
Nov 02, 2020 -

Matt Bowers Nissan of South Mississippi responded

We appreciate the kind words for Shannon! It's great to know she provided you with an exceptional experience. Thank you for choosing us!

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