Matt Bowers Nissan of South Mississippi - Service Center
D'Iberville, MS
901 Reviews of Matt Bowers Nissan of South Mississippi - Service Center
We had just left another service shop who has found the issue simply by driving vehicle in his parking lot, then put on a lift and ran it. That company mechanic found that the sound came from rear drive s issue simply by driving vehicle in his parking lot, then put on a lift and ran it. That company mechanic found that the sound came from rear drive shaft. They were kind enough to not charge us. We picked vehicle up and took to Nissan for warranty repair and that’s when the FUN started….. First, the Service Adjustor is unknowledgeable, completely disconnected from her customers, and definitely doesn’t know how to use a phone to return the customer’s phone call. As for the service mechanic, he doesn’t know how to turn a radio off so that he can listen for a noise especially when all the information regarding the location is given. Had to force a drive with to get him and the service manager to actually duplicate the sound before exiting the bay area. The service department wants to do every possible to make repairs whether necessary or not rather than doing their job to duplicate an issue or diagnose what you asked especially when all the information was given. Can’t just drive a vehicle with the radio on to find a noise. How ignorant!!! More
Ashley is always so nice and helpful! The entire service department does great work and does there best to get you in and out quickly. The entire service department does great work and does there best to get you in and out quickly. More
I am very pleased with Ray Brandt dealership. My car was serviced in a timely manner, and retuned to me clean. Everyone I dealt with was friendly. My car was serviced in a timely manner, and retuned to me clean. Everyone I dealt with was friendly. More
Appointment was right on time, polite, knowledgeable and waiting area was good. Will definitely continue to get my vehicle serviced here. waiting area was good. Will definitely continue to get my vehicle serviced here. More