Matt Bowers Nissan of South Mississippi - Service Center

Great staff! Very helpful and knowledgeable. Excellent coffee selection in the waiting area. Highly recommend taking your vehicles to them. coffee selection in the waiting area. Highly recommend taking your vehicles to them. More

Excellent service with a friendly staff that sees to your every need. Shannon was awesome to work with. every need. Shannon was awesome to work with. More

I had scheduled appointment, they were timely, courteous, and professional. I’ve gone there twice in the last two weeks with different cars. I especially liked the service I got from Ashley Feo! and professional. I’ve gone there twice in the last two weeks with different cars. I especially liked the service I got from Ashley Feo! More

I made a first time visit without an appointment and was worked into the schedule. This really helped me because I live up in Stone County. Great timely service and customer courtesy. worked into the schedule. This really helped me because I live up in Stone County. Great timely service and customer courtesy. More

I will NEVER EVER bring my car back there to Ray Brandt for service, and plan on posting my review on YELP as well. I will gladly push, pull or tow my Rogue to the AL dealership where I purchased it for A for service, and plan on posting my review on YELP as well. I will gladly push, pull or tow my Rogue to the AL dealership where I purchased it for ALL service needs from now on. This is my 4th Nissan Ive owned since 1999, and will definitely be my last. I purchased a 6 YEAR battery from this dealership 2 YEARS ago on the advice of your "previous Service Manager" who I was told recently left, and my original factory battery didnt even last 3 yrs from the time I purchased the car in Nov 2016, and as unfortunate as that is, I apparently missed the "2 Year Free Replacement" by..... 8 DAYS !!! I know if it had been 3 weeks/a month or longer passed the mark when this occured, I could somewhat see the fact of the prorated being the correct way to go, but 8 days ??? This is supposed to be a 6 YEAR BATTERY, that I know is made by INTERSTATE, and should last a xxxx of alot longer than 2 years... My '04 Frontier original battery lasted me 6 years before having to be replaced, and was made by PANASONIC... I know I dont have a long service history with this dealership.... BUT I have VERY LONG history with NISSAN for over 20 years, and the last 2 vehicles I have purchased in AL, and I have been EXCEPTIONALLY taken care of every time I have been there. This was handled very carelessely by the management who felt that I havnt been there enough to extend a courtesy to handle this situation and "write off" the pro-rated amount and keep a customer happy, instead the decision was made to "make another buck" from a "loyal Nissan customer". I own a Nissan, and it shouldnt matter which dealership I bring it to to have whatever I need done because Im bringing it to a NISSAN certified dealer. I put in a phone call to my dealership in AL and spoke with the Service mgr there, and they would have made it possible to take care of that as a courtesy because I was a valued customer to them, and I didnt even purchase the battery thru them.... THAT SAYS ALOT !! I told the Sevice Writer woman when I was leavn that its little things such as that, can cause them to lose a customer for life. By no means is it her fault for that happening, she was just doing her job and told me she would see if they would waive the charge because it was so close, albeit over the mark, and she went and asked the Service Manager, and all he said he could do was "give me 10 dollars off installation" to help..... THERE IS NO INSTALLATION charge on a warrantied/battery, so I am clueless as to what this guy was even thinking at the time because the 2 women working the service counter, looked at each other and said exactly there was no charge for installation.... they was just doing their job and knew I was very upset with this outcome.... I fault management for not making a key decision based on the best interest of the customer... Instead it was made on the best interest of the Brandt bank account !!!  I plan to make sure from this point on to notify my family and friends to never visit or give this dealership their business, and will gladly send them to AL..... ITS WORTH THE SHORT DRIVE OVER THERE if you wanted to get treated right !!   Very unsatisfied RB customer,  Paul Simons   More

The staff was very friendly. They were also knowlegable of what they were doing. They offered me water or coffee and a place to sit. My car was ready in less the time promised. I am very pleased. of what they were doing. They offered me water or coffee and a place to sit. My car was ready in less the time promised. I am very pleased. More

Elcellant service. Went there to get our vehicle checked for rear suspension linkage recall, checked vehicle thoroughly without even having to ask and they even washed my car. for rear suspension linkage recall, checked vehicle thoroughly without even having to ask and they even washed my car. More

My service was excellent, as it is always when I come into the dealership. They always take good care of me and my vehicle. Thanks excellent service. into the dealership. They always take good care of me and my vehicle. Thanks excellent service. More

They were of great service to me. Was out of town and ran over road debris. Tire had a slow leak. They patched it and got me on my way. Thank you so much. over road debris. Tire had a slow leak. They patched it and got me on my way. Thank you so much. More

From the time I walk in the customer service was great. All employees was smiling. Shannon and Tiffany made sure I was taken care of . From the time I walked in until my car was ready. I really appreciate All employees was smiling. Shannon and Tiffany made sure I was taken care of . From the time I walked in until my car was ready. I really appreciate the friendliness, courtesy, professionalism of the service department. Thank you More