Matt Bowers Nissan of South Mississippi - Service Center
D'Iberville, MS
901 Reviews of Matt Bowers Nissan of South Mississippi - Service Center
The young ladies that work in the service area and check you in are very knowledgeable and are standing by your door before you can get out of your car. Check you in and show you towards the waiting area. you in are very knowledgeable and are standing by your door before you can get out of your car. Check you in and show you towards the waiting area. More
We had our 2015 Murano in for an oil change and tire rotation. We did get a text that informed us of some other issues that we may need taken care of when it was in for the above mentioned services. I d rotation. We did get a text that informed us of some other issues that we may need taken care of when it was in for the above mentioned services. I declined all of the suggested services. I then signed a form online agreeing to the oil change, tire rotation and plug for a leaking tire. (Which we requested be looked when the tires were already off for rotation). I was initially quoted 60.00 for this plug so I declined that because I thought this a little high for that service. The final charges included 30.00 for the tire repair so I didn’t dispute that. My final charge was 127.96. When my husband went to pick the car up he was told the bill was over 300.00. When questioning why this was so much more, he was told our battery was leaking and it was replaced with a new battery. After disputing this, eventually he was told this was a mistake and that the battery was not replaced. What if this had been a person not familiar with cars and had not questioned the “replacement of the battery”?!?!!! We should not have to tell the dealership that we did not approve a request for replacement of a battery and therefore would not pay an extra 170.00 plus. We will no longer be using your dealership for service. I purchased my 2020 Armada from Ray Brandt and my experience that that was perfect. It’s a shame that I will no longer use them for service as my Armada will be under warranty for at least 24,000 miles. More
The record of my Nissan extended warranty was not discovered at first in their system. This was disappointing. I had to produce documents to verify discovered at first in their system. This was disappointing. I had to produce documents to verify More
I arrived early and they were able to rake my car at that time. They did an oil change and tire rotation and was finished in no time. Everyone I spoke to was extremely nice and courteous. i was also impresse time. They did an oil change and tire rotation and was finished in no time. Everyone I spoke to was extremely nice and courteous. i was also impressed that my car was even washed. More
Everyone and I mean everyone was so accommodating. Doors opened, smiles, questions answered. Superb staff. opened, smiles, questions answered. Superb staff. More