Matt Bowers Nissan of South Mississippi - Service Center

Great customer service from the service department to the parts department. All beginning with the sales department. They all will make you feel as a family member. parts department. All beginning with the sales department. They all will make you feel as a family member. More

The dealership was very nice. The workers were very kind and helpful. Ashley really made thing easy. Can’t remember the guy name, he was also very helpful. and helpful. Ashley really made thing easy. Can’t remember the guy name, he was also very helpful. More

I appreciated the ability to get a service appoint scheduled quickly but am troubled by three issues; namely, 1. The service desk didn’t answer the phone when I called and had to wait for a call back scheduled quickly but am troubled by three issues; namely, 1. The service desk didn’t answer the phone when I called and had to wait for a call back (which did come back in a reasonable time). I want to talk with a service person. 2. When I checked-in I was asked to sign an electronic pad for service. When paying the bill it indicated I waived two service items which I likely wouldn’t have done if I was treated like a real customer needing auto service. 3. I paid twice the amount for an oil change and tire rotation on my Murano than I did for recent oil changes and tire rotations on my full size Chevy pick-up and Corvette. I’m glad I didn’t know about the other service needs or I would have been gouged there too. Time for me to find a dealer service that doesn’t gouge their customers on something as routine as an oil change and tire rotation. Incidentally, during the Murano service we were test driving a Titan and considering a purchase. That went out the window with the way this service call went. This service call was a real eye opener for me. More

The staff was the nicest. The service dept made me feel welcome and didn't take to much time on my car. They even found another recall I had no idea about. welcome and didn't take to much time on my car. They even found another recall I had no idea about. More

Very efficient , easy appointment scheduled online , prompt service . We service our 2 Xterra’s here prompt service . We service our 2 Xterra’s here More

CHARLES worked on my car and explained in detail the services and why they are needed. Charles is kind and patient. I just love Shannon. services and why they are needed. Charles is kind and patient. I just love Shannon. More

This was my first time coming to this location. It was very nice I got my car fixed for a decent price and my advisor Ashley was nice. very nice I got my car fixed for a decent price and my advisor Ashley was nice. More

The service I received was exactly what my cat needed. It’s never ran better. It’s never ran better. More

The staff was very knowledgeable about my car. Friendly atmosphere. Went above and beyond to ensure my car was working properly. atmosphere. Went above and beyond to ensure my car was working properly. More

They do a good job fast. The service advisors are very nice and do a good job nice and do a good job More