Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matt Bowers Nissan of South Mississippi - Service Center
D'Iberville, MS
901 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
901 Reviews of Matt Bowers Nissan of South Mississippi - Service Center
Sort by
Verified Customer
January 12, 2024
We went in for oil change and maintenance checks and spent $1926, had to have our car towed back to dealership 2 times, had to have extensive work done on brakes after dealership 'flushed brake lines.' spent $1926, had to have our car towed back to dealership 2 times, had to have extensive work done on brakes after dealership 'flushed brake lines.' Cost is that was over $3400 (extended warranty paid for that). But they have our car out of service for 15 days. Was promised return phone calls with updates from dealership manager and service manager. As this went on from December 14-29th, both left early. I was not notified of the vehicle being ready for pick up I called 1 hour 15 minutes before they closed. By the time I found out the car was ready, it was approximately 1 hour before they closed. I live a 20 minute drive from them - NOT DURING HOLIDAY TRAFFIC! I arrived at the dealership 5 minutes before they closed. Then they tried to overcharge me $85 over the deductible on my extended warranty. I WILL NEVER DO BUSINESS WITH THIS DEALERSHIP AGAIN! More
by SGFMARY51
Employees Worked With
Several people
January 12, 2024
They made the process very easy and worked with us to find us the perfect car. Kenrick was very knowledgeable and helpful through the whole process find us the perfect car. Kenrick was very knowledgeable and helpful through the whole process More
by katmerwin
Employees Worked With
Kenrick Williams
