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Matt Bowers Infiniti Metairie
Metairie, LA
1,493 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt INFINITI staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
LARGE SELECTION OF INFINITI MODELS AND PRE-OWNED VEHICLES
Ray Brandt INFINITI of Metairie is a trusted provider of new INFINITI’s and pre-owned vehicles. Our large staff is both knowledgeable and dedicated to caring for each customer. As the area’s only INFINITI dealer, we sell luxury models at great prices. Whether you are interested in a car or a full-sized SUV, we likely have a model that fits your needs. New Orleans area residents can easily take advantage of our great service because we offer convenient hours, especially on the weekends
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,493 reviews
May 09, 2019
Great service again!! Tim & Infiniti service are the best. I purchased my current Infiniti because of the quality of the product and the fantastic service that I got from T Tim & Infiniti service are the best. I purchased my current Infiniti because of the quality of the product and the fantastic service that I got from Tim Milam & the Ray Brandt staff. More
by HANKS3722
Verified CustomerEmployees Worked With
Tim Milam
May 09, 2019
Great service department! I have dealt with many car dealerships and this service department is the best. They do what they promise. Wonderful service advisors!!. I will con I have dealt with many car dealerships and this service department is the best. They do what they promise. Wonderful service advisors!!. I will continue to buy from Infiniti because of the service department. More
by SVAUGHN16
Employees Worked With
Ryan Webre and Tim (service advisors) and Tina
May 09, 2019
Excellent Service! David Jones is truly an asset to Ray Brandt Infiniti. He has been my contact in the Service Dept. for 10+ years and he has always excelled in getting David Jones is truly an asset to Ray Brandt Infiniti. He has been my contact in the Service Dept. for 10+ years and he has always excelled in getting my car back to me in tip-top condition. Also, Tina is so helpful. She's always there to lend a hand. I feel like a part of the Infiniti family. Keep up the good work. More
by PACDMC
Employees Worked With
Service: David Jones & Tina
May 09, 2019
VERY EASY EVERYONE IS ALWAYS GREAT AT THIS LOCATION. RYAN MY SERVICE GUY IS ALWAYS ON POINT. FROM THE TIME YOU PULL UP AND DROP YOUR CAR OFF TO THE TIME YOU P EVERYONE IS ALWAYS GREAT AT THIS LOCATION. RYAN MY SERVICE GUY IS ALWAYS ON POINT. FROM THE TIME YOU PULL UP AND DROP YOUR CAR OFF TO THE TIME YOU PICK IT UP EVERYONE IS GREAT TO DEAL WITH. THE PRICE ON THE PARTS IS WAY TO HIGH AND I THINK YOU GUYS NEED TO EVALUATE THE COST TO REPAIR AND FIX THE CARS. More
by STEVEN.RIPOLL
Employees Worked With
RYAN
May 09, 2019
Sale was handled professionally The sale was handled professionally. Although I haven’t received the Fob and Navigation chip. I’m supposed to be getting per agreement. I have text The sale was handled professionally. Although I haven’t received the Fob and Navigation chip. I’m supposed to be getting per agreement. I have texted John several times and he assured me this will be handled. But as of today nothing has been done. More
by acstroud65
Employees Worked With
John Morgan, Nick Alongi
May 09, 2019
Recent Service Visit Ray continues to provide ongoing excellent service. It is customer friendly and service oriented. The facility is clean and well appointed.. The entir Ray continues to provide ongoing excellent service. It is customer friendly and service oriented. The facility is clean and well appointed.. The entire staff is friendly and always willing to assist. Victoria Revels is an outstanding sales person and reason I returned to purchase second vehicle and referred family members to her. David Jones has been my Service Consultant for over nine yrs. He is superior in every way . He is knowledgeable and goes above and beyond to help me maintain my vehicle. More
by DBADEAUX3
Employees Worked With
David Jones
May 09, 2019
The only place to get our car serviced!! We are on our eighth Infiniti (owning four at this time) and the team at Ray Brandt Infiniti has ALWAYS exceeded our expectations. Ryan Webre is my go We are on our eighth Infiniti (owning four at this time) and the team at Ray Brandt Infiniti has ALWAYS exceeded our expectations. Ryan Webre is my go to Service Tech and he is always very professional, knowledge and personable. Thank you Ryan for taking care of us!!! More
by The Trips
Employees Worked With
Ryan Webre
May 09, 2019
Not My First Visit, But By Far My Worst Visit I regularly have my vehicle serviced at this location. This was the first time time I’ve ever had the associate working with me refer to me as ‘dude’ I regularly have my vehicle serviced at this location. This was the first time time I’ve ever had the associate working with me refer to me as ‘dude’ with such familiarity and regularity. I don’t feel the need to be pandered to, but it was particularly disturbing and disappointing considering that when you invest in any luxury brand, you expect a higher level service. Additionally, I felt that the gentleman was overly aggressive in trying to persuade me to have my cabin and engine air filters changed; again referring to me as ‘dude’. The total cost for air filters is $35. The charge at the service center was $180. I think it’s a reasonable pass. Other than that, I love the dealership and service center. I think the standard should be adhered to for all customers. More
by MDRYAN2303
Employees Worked With
I don’t recall
May 09, 2019
service advisor was very nice, and very accomodating i recommend wholeheartedly Ray Brandt infinity. they work very hard to keep the customer satisfied, and communicate extensively to make sure that the i recommend wholeheartedly Ray Brandt infinity. they work very hard to keep the customer satisfied, and communicate extensively to make sure that the customer is informed the entire process More
by DIMPASTATO
Employees Worked With
Nick Alongi
May 09, 2019
Amazing service as always! David Jones always makes sure my service experience is wonderful. From having a loaner car reserved for me, having my car ready when promised and maki David Jones always makes sure my service experience is wonderful. From having a loaner car reserved for me, having my car ready when promised and making sure I am in the know as to what is going on with my car More
by HEATHERPAL
Employees Worked With
David Jones
