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Matt Bowers Chrysler Dodge Jeep Ram
Baton Rouge, LA
1,144 Reviews
There is no better place than Salsbury's Chrysler Dodge Jeep Ram in Baton Rouge to buy a new or used Chrysler, Dodge, Jeep, Ram. Period. Our dealership has the best selection in the Gonzales, Prairieville, West Baton Rouge, Merrydale, and Shenandoah area. If a new car isn't what your in the market for, we also have a huge selection of used cars and trucks in Baton Rouge. We also have a state of the art auto service center to handle all your maintenance and repair needs. And if you're a DIY type of person, check in with our parts department for all the OEM parts you could ever need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,144 reviews
June 25, 2019
Very friendly, but main reason for repair not fixed My check in experience was flawless. Everyone was very friendly, and it took less than 10 minutes before I was on my way. When I picked up my vehi My check in experience was flawless. Everyone was very friendly, and it took less than 10 minutes before I was on my way. When I picked up my vehicle, I experienced the same friendly and quick service. I am frustrated because I took the vehicle in to fix 2 problems, and neither of those problems is fixed. It is a disruption for my family's whole day to take the minivan in to the shop 30 minutes away and have to get a ride to and from the dealership. More
by lastscout
Verified CustomerEmployees Worked With
Roger, unknown friendly lady at the front service counter
June 24, 2019
Staff was helpful and easy to deal with. Duke Raven was extremely helpful, friendly, easy to deal with, always very thorough, persistent and quick to return calls or answer questions concerni Duke Raven was extremely helpful, friendly, easy to deal with, always very thorough, persistent and quick to return calls or answer questions concerning the vehicle. More
by JPD
Employees Worked With
Duke Raven, Dave Deason and Sales Manager.
June 22, 2019
Leaking Jeep We had to return to have the jeep repaired after spending $980+ 2 weeks earlier. After the second attempt it was finally repaired. I felt this was ve We had to return to have the jeep repaired after spending $980+ 2 weeks earlier. After the second attempt it was finally repaired. I felt this was very expensive and should have been correct the first time especially. More
by elefeaux
Employees Worked With
Randy McCoy
June 20, 2019
Recall service Immediately when I drove up Dawn met me with a smiling face and checked me in. She gave me a to.me frame and when I called back to check on the statu Immediately when I drove up Dawn met me with a smiling face and checked me in. She gave me a to.me frame and when I called back to check on the status, my truck was ready. While checking out I had a question about the recall. Dawn and Tim immediately answered all my questions thoroughly with professionalism. I will be a returning Salsburry customer. Thanks team! More
by asibley08
Employees Worked With
Dawn, Tim and Chris Rainey.
June 20, 2019
Install brake controller All correspondence was handled pre install by text message. Thomas made the process very simple. I was notified how much the install would cost and All correspondence was handled pre install by text message. Thomas made the process very simple. I was notified how much the install would cost and my vehicle was delivered on time. More
by tatucker
Employees Worked With
Thomas, Gus Berendson
June 20, 2019
You guys need a better system I spent entirely too much money for my vehicle to still have to same issue. I had to come twice and pay for 2 different things to be done, only to be I spent entirely too much money for my vehicle to still have to same issue. I had to come twice and pay for 2 different things to be done, only to be told I would need to bring it a third time and pay more money to have the initial issue fixed. You guys have a machine for a reason. You charge fees to put the vehicles on the machine to figure out what is wrong. What if I had not let you guys service it and I would’ve taken it somewhere else to get fixed? Based on your readings, the actual issue was not detected and my car would still not be fixed. When paying for a service, especially the amount being paid, you expect it to be fixed. I was told the issue was not detect and had to be manually found. Why wasn’t it manually checked in the beginning? How do I know that after the third time, that that is really the issue? Almost $1000 being paid is ridiculous and for nothing. So disappointed in this service. My car is still driving the exact same before the $1000 smh. More
by richelle.shropshire
Employees Worked With
Roger. Not sure his last name. And not sure of the mechanic’s name
June 19, 2019
Great Service and texting feature is cool! Roger and team were great! Took care of everything on my car and fixed it right! Kept me informed and explained everything along the way. Now I am goo Roger and team were great! Took care of everything on my car and fixed it right! Kept me informed and explained everything along the way. Now I am good to go! More
by Chris
Employees Worked With
Roger
June 19, 2019
WONDERFUL SERVICE! I had a fantastic experience purchasing my new Jeep Renegade, including a great trade-in for my Hyundai Veloster! My salesman Lucien went above and be I had a fantastic experience purchasing my new Jeep Renegade, including a great trade-in for my Hyundai Veloster! My salesman Lucien went above and beyond in helping me by giving me a ton of different options and never made me feel pressured into doing anything. He was also very knowledgeable in the vehicles I was interested in and took me seriously; I wasn't turned away at the door like I was at another local dealership! The entire staff were courteous, friendly, and super helpful. I would absolutely recommend Lucien and Salsbury's to anyone looking for a new car! More
by brttnstwrt
Employees Worked With
Lucien Blanchette
June 19, 2019
Beautiful new building, huge selection, friendly seevice Great experience buying our new Jeep! This was our second purchase from Salsbury and won’t be our last. The process was easy, everyone was very helpfu Great experience buying our new Jeep! This was our second purchase from Salsbury and won’t be our last. The process was easy, everyone was very helpful. Duke was great! More
by AIB
Employees Worked With
Duke Gronowski
June 19, 2019
Purchase - 2019 Jeep Cherokee THawk Jarrad provided an excellent sales environment. Low key, not pushy, had a sense of humor, and respected our time. We we able to leave with no commi Jarrad provided an excellent sales environment. Low key, not pushy, had a sense of humor, and respected our time. We we able to leave with no commitment and enough information to discuss in the privacy of our own home. Final sale from arrival to out the door was less than two hours. We did not want any extra warranties and made that known. Absolutely no pressure or sales pitches otherwise. More
by CraigM
Employees Worked With
Jarrad Fontenot
