Matt Bowers Chevrolet Slidell - Service Center

A cautionary tale Brought my GMC Yukon in to be serviced because a "service traction control" light had been coming on intermittently. Service department called to let Brought my GMC Yukon in to be serviced because a "service traction control" light had been coming on intermittently. Service department called to let me know I needed to replace a hub bearing and it would cost me $800. Seemed very costly and strange since my vehicle only 50,000 miles on it. Called a local mechanic whom I've used in the past who said he could replace the bearing for $300. When I brought my vehicle to my local mechanic he informed me that my hub bearings were fine and that my "service traction control" light had been coming on because of a bad fuse, and he charged me nothing. A cautionary tale... More

Service Dept. Really? L O F : Lubricate and inspected suspension-replace oil-replace with new filter. Not one single time, xx your records, has my suspension bee Really? L O F : Lubricate and inspected suspension-replace oil-replace with new filter. Not one single time, xx your records, has my suspension been inspected, and most critically, "never lubed". Upper and lower ball joints, outer tie rod joints. I xx and do the lube myself when I get home. This is the most basic of services offered, and under performed. I questioned the individual performing the O F. I was told they never xx or lube suspension. O. F. only and tire pressure xx. Since you are not performing the advertised services, I suggest changing your offering for complete service to only Oil and Filter change. NO LUBE is available here. What a pity. Not even the most basic of service can be successfully trusted to your care. Blah, Blah, Blah. No explanation necessary or acceptable. More

rude service staff The staff in the service department were rude and demeaning to me. They kept my car for 10 days and did not fix the problem. I feel cheated and lied The staff in the service department were rude and demeaning to me. They kept my car for 10 days and did not fix the problem. I feel cheated and lied to. I have taken this all the way to Chevrolet. I am a very frustrated and angry woman. More

Corvette repair Took my vette in for same repair as last Nov (belt tensioner), took a little longer than expected because I had to take the Service Manager for a driv Took my vette in for same repair as last Nov (belt tensioner), took a little longer than expected because I had to take the Service Manager for a drive to demonstrate the problem. All in all they know their stuff when it comes to the corvette. I trust them absolutely with my 2014 Corvette. Andrew in service is phenomenal - he called it when I brought the car in. More

Accommodating They have been very helpful in trying to figure out why my car continues to vibrate. They have replaced tires twice. It's a work in progress. They have been very helpful in trying to figure out why my car continues to vibrate. They have replaced tires twice. It's a work in progress. More

Service Dept. There were delays in getting the parts needed to complete the work. I was originally told my vehicle would be ready the day after I brought it in and There were delays in getting the parts needed to complete the work. I was originally told my vehicle would be ready the day after I brought it in and I didn't get it until for 4 more days after. Poor communication. The only reason I was aware of what was going on with my vehicle is because I kept calling the service dept. They kept me in the dark which I feel is unprofessional. More