Matt Bowers Chevrolet Metairie

Not a rating low enough to describe the absolute xxxx that we were put through here today. Matt Bowers needs to do better. Was made an offer on a vehicle and told that it was being delivered to the store that we were put through here today. Matt Bowers needs to do better. Was made an offer on a vehicle and told that it was being delivered to the store and it would take about an hour. 8 hours later and we're informed that the vehicle that was promised was not actually available and they had a distention vehicle they could sell us for around the same price. Upon entering the store this morning at 10:30 we informed the salesman that we had been to a couple other dealerships and were shopping for the best deal on the car we wanted. They ran my credit, worked up the deal and I continued to ask to see the car before signing anything. I was told by John Lucas that this, "was just the way it was done." I had to sign for the vehicle first and then they would have it delivered to them. I signed the paperwork, i handed them a check after leaving to go get one and then was told it would be 45 minutes to get the vehicle to the store. After waiting for over an hour we were informed that the vehicle was not available because it was listed as New but has over 8k miles on it. That seemed a little strange but we asked them to locate another one that was the same. I was told that no other ones existed in the trim and color we wanted but we could go with a different one that was not even close to the one we had made the deal on. I wasted 8 hours of my time and the manager of the location, Hunter Landry, acted as if it was no big deal and basically told me, either deal with it or move on. It's not his fault nor his problem when it was he who located the original car and agreed to the deal. He said this to me while my wife was in tears because of three 8 hours at the dealership and the fact that they really didn't care at all about how she felt. This is classic bait and switch. I'm so disappointed in Matt Bowers and their entire team at this location. This should never have happened and they don't seem to care at all that it did. I will continue to let everyone know about their shady business practices and ensure that nobody that i know goes to any Matt Bowers dealerships. Which is a shame because I have a fleet of vehicles and some have come from his dealerships. DO BETTER MATT BOWERS!! Update!!! *** Contacted the General Manager, Jeff Elliott via text because he sent me to voicemail and will not return my call to discuss this disgusting experience. He texted back this morning and said, "I will call you this morning" it's now 3:35 P.M. and he has not called nor responded to my texts again. This is a sad excuse for a dealership. I've contacted GM, Chevrolet and the Louisiana State Attorney General's office to for formal complaints. BUYER BEWARE!!! More

Still searching for a used vehicle preferably a Chevrolet Equinox or Trax used with a sunroof or moon roof. Equinox or Trax used with a sunroof or moon roof. More

My Mustang is perfect! I am enjoying it and appreciate their service. Thank you very much! I am enjoying it and appreciate their service. Thank you very much! More

Ro and Mike were true professionals. They made the rental process quick and easy. The vehicle was in great condition and easy to use They made the rental process quick and easy. The vehicle was in great condition and easy to use More

Blaise was very courteous and very knowledgeable. He made my purchasing experience a great one. Everyone at the dealership was friendly. They greeted us with a smile when we arrived. Blaise will be h He made my purchasing experience a great one. Everyone at the dealership was friendly. They greeted us with a smile when we arrived. Blaise will be highly recommended for any future references in the market for a Chevrolet. More

A bunch of sorrowful, worthless, rotten lemons stand at high prices. Make em pay GMC high prices. Make em pay GMC More