Matt Blatt Kia of Toms River - Service Center

There was a recall on the engine. Before it could be repaired the engine blew. This was in Nov 22. They warranty replaced the engine because of the defective. Since then the check en Before it could be repaired the engine blew. This was in Nov 22. They warranty replaced the engine because of the defective. Since then the check engine light has been on giving a code for the catalytic converter. When the engine blew oil and other fluids damaged the catalytic converter and they refuse to fix it telling me it's my problem. The worst part is my vehicle will never pass inspection because of the faulty emissions. After 3 voice-mails to the service department, 2 more to the service manager and left with no other choice but to contact Kia support services I have a piece of crap for a vehicle. This makes me sad because I really like the car. Well I get another Kia? Probably not. If I do it won't be from Matt Blatt Kia. They can find time to email and call me about trades and deals they are running but I had to wait 6 months to get an answer on the converter. More

Stanford was awesome. So personable and upbeat. Still helps me two years later when I go in for service. I highly recommend him if anyone is looking to purchase a car. Thanks again. Joanne Ornitto helps me two years later when I go in for service. I highly recommend him if anyone is looking to purchase a car. Thanks again. Joanne Ornitto More

Very quick and friendly service. Been going to this service center for 4 years, and always received excellent service and advice. Place is located in an easy place to enter and exit. Been going to this service center for 4 years, and always received excellent service and advice. Place is located in an easy place to enter and exit. The waiting room is clean and we'll maintained . More

Continued excellence Friendly , clean and efficient. Front desk personnel is friendly and gave me periodic updates. The coffee and bagels were a nice touch. I would highly Friendly , clean and efficient. Front desk personnel is friendly and gave me periodic updates. The coffee and bagels were a nice touch. I would highly recommend. More

Best service in TR The entire staff at Matt Blatt KIA is always friendly & accommodating. I know my car is in good hands & my service is always done quickly & efficientl The entire staff at Matt Blatt KIA is always friendly & accommodating. I know my car is in good hands & my service is always done quickly & efficiently! I’ll be a Kia customer for life! More

Thank you Matt Blatt It is an easy and pleasant experience to have my oil changed every six months. I pull my Kia right up into the service center, and leave my keys in th It is an easy and pleasant experience to have my oil changed every six months. I pull my Kia right up into the service center, and leave my keys in the car. The service representative knows who I am, and quickly signs me in. A short distance away I make my way to the waiting area were they serve coffee and bagels. If he is not busy, I say hello to the salesman who sold me my Kia, and we chat like old friends for a while. A brief wait while I sit down and relax in front of the large screen TV, and then the service representative will personally let me know my Kia is ready. She escorts me to the pay window, and I use the Kia coupon I had received in the mail for a discount on the total bill. Thank you Matt Blatt and the Kia sales and service team. More

I loved it Goog service, something failed from my car, after waiting couple of tests they provided me a rental car, and fixed it my kia Soul, it wasn't stressing Goog service, something failed from my car, after waiting couple of tests they provided me a rental car, and fixed it my kia Soul, it wasn't stressing, and they were friendly to me. I just loved it thanks More

Oil change Far to long of a wait for a oil change I watched my truck sit for almost an hour then another hour for the change to be completed Far to long of a wait for a oil change I watched my truck sit for almost an hour then another hour for the change to be completed More

in and out Dealing with service was a positive experience. Paul and his staff were quick, efficient and professional with all that had to be done. All problems Dealing with service was a positive experience. Paul and his staff were quick, efficient and professional with all that had to be done. All problems solved. More

Quick and professional I had no appointment but was able to drop off for an oil change and tire inspection. Service reps were very polite and accommodating. Very happy with I had no appointment but was able to drop off for an oil change and tire inspection. Service reps were very polite and accommodating. Very happy with the service. More