Matt Blatt Kia of Toms River

There was a recall on the engine. Before it could be repaired the engine blew. This was in Nov 22. They warranty replaced the engine because of the defective. Since then the check en Before it could be repaired the engine blew. This was in Nov 22. They warranty replaced the engine because of the defective. Since then the check engine light has been on giving a code for the catalytic converter. When the engine blew oil and other fluids damaged the catalytic converter and they refuse to fix it telling me it's my problem. The worst part is my vehicle will never pass inspection because of the faulty emissions. After 3 voice-mails to the service department, 2 more to the service manager and left with no other choice but to contact Kia support services I have a piece of crap for a vehicle. This makes me sad because I really like the car. Well I get another Kia? Probably not. If I do it won't be from Matt Blatt Kia. They can find time to email and call me about trades and deals they are running but I had to wait 6 months to get an answer on the converter. More

You advertise a truck for $41000 but when you want it it’s $46000 ? False advertising ! it’s $46000 ? False advertising ! More

Anthony Fiorellino was a very professional, effective, and knowledgeable sales employee. I highly recommend asking for him when purchasing a new KIA. I had an unpleasant experience with another sales and knowledgeable sales employee. I highly recommend asking for him when purchasing a new KIA. I had an unpleasant experience with another salesman at this location, but the dealership rapidly rectified the situation and appointed Anthony to complete my purchase of a Telluride SX. More

I have Matt Blatt dealers within 10 miles of my residence however elected to drive 50 miles (tolls and all) to Matt Blatt Kia of Toms River due to the overwhelming first impression I had along with the excel however elected to drive 50 miles (tolls and all) to Matt Blatt Kia of Toms River due to the overwhelming first impression I had along with the excellent service and treatment I received from my salesman Aaron Wilkinson and the finance officer Eric Reichgott. Upon reaching an agreement on a deal upon my first visit, Aaron methodically took the steps to ensure I would only have one more visit to take delivery. By keeping my posted on what was needed from me prior to returning via email and text message, I was able to return at a time set by myself and take delivery of my vehicle in less than 2 hours. The finance officer Eric had all my documents ready for review, and simplified everything enough that even a teenager could understand. Shout out to the service department too for detailing the vehicle very nice upon leaving with a full tank of gas provided by sales. The dealership is very clean and boasts several convenience options while in the facility such as coffee, water, and a comfortable setting with seating away from the sales floor. The other employees of the facility with whom I didn't have any interactions with carried themselves in a neatly dressed and professional manner. I observed other sales people treating their customers the way I was being treated. The other things that stood out, were things like holding a door for a customer, helping a single female carrying a baby by running out the door and putting her tags on her new vehicle in 30 seconds. Eyes on the floor are always on the door and for the right reasons! These are not sneaky sales people working on commission fighting for a sale. These are salaried people who want to make every new face that enters their building part of the family. More

Josh was nice to help me with my car questions I’m 61 and not too tech savvy,he was very nice and and answered my questions and explained certain car features. not too tech savvy,he was very nice and and answered my questions and explained certain car features. More

I leased a car yesterday from Tonya the best sales person I have met in 50 years she was so helpful and gave me all her attention and walk me through each detail of the car and showed me how to work CarPlay I have met in 50 years she was so helpful and gave me all her attention and walk me through each detail of the car and showed me how to work CarPlay More

Salesman Chris was fantastic, detailing of my new K5 was terrible, the gentleman who handled the paperwork clearly was inexperienced and it showed 3 hours to get out of the place terrible, the gentleman who handled the paperwork clearly was inexperienced and it showed 3 hours to get out of the place More

I highly recommend if your purchasing a Kia ask for I highly recommend if your purchasing a Kia ask for Michael Todaro of Matt Blatt Kia of Tom's River. He helped us above and beyond with making us tw I highly recommend if your purchasing a Kia ask for Michael Todaro of Matt Blatt Kia of Tom's River. He helped us above and beyond with making us two very happy and satisfied customers! Mike made our experience of returning our leased car early, so simple. He listens to what you want and works with you and your budget. You couldn't ask for a more professional, knowledgeable and sincere salesperson. Thanks Mike 😀 More

Anthony, was professional,experienced and most of all honest. My fear of buying a new car, was alleviated by him making me feel as though I was his ONLY costumer. Thank You so much! Friends and family ha honest. My fear of buying a new car, was alleviated by him making me feel as though I was his ONLY costumer. Thank You so much! Friends and family have been recommended to KIA and to ask for him. Thanks again!! More