Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
Filter Reviews by Keyword
By Type
Showing 478 reviews
The reason for the rating is because of the great service from Rasool Phillips. Before we got out of the car, Rasool was there asking for the reason of our visit. He was extremely friendly and helpful with from Rasool Phillips. Before we got out of the car, Rasool was there asking for the reason of our visit. He was extremely friendly and helpful with the assistance of the purchase of a new car. My son asked us to visit another dealer in the area, but we did not receive the prompt friendly service that your representative gave to us. In the end we decided to return to your dealership to purchase a new car. My compliments to your team for the great customer service you provide. In addition, I would also like to give praise to Hilda Fiorello. She took time to explain each of the options for financing and the extended warranty. Thank you again for the fantastic service. I hope to remain customers of this dealership Best, More
The reason I gave the review I did. Was because Tom and the other salesman at Family were completely great and patient. They all made me feel very comfortably about buying my first brand new car. It made i the other salesman at Family were completely great and patient. They all made me feel very comfortably about buying my first brand new car. It made it a wonderful experience!!! More
I am writng this recommendation for Family Chrysler Jeep I am writng this recommendation for Family Chrysler Jeep because of the professional manner in which I was handled when I purchased my new Jeep Wra I am writng this recommendation for Family Chrysler Jeep because of the professional manner in which I was handled when I purchased my new Jeep Wrangler. The Salesman Rasool Phillips was very accommodating in making sure all my request were met. He reasured me that he would be able to help me and he did! The manager Brain was also helpful in making the process pleasamt. The entire staff that I came in contact with was also very helpful. It was a great experience!. I would recommend all family and friends to go there. Sincerely, David H. Adams More
I went into this dealership to lease a 2011 Jeep Grand Cherokee. Rasool Phillips did everything in his power to make me satified as a customer and I am happy to report I am back in the Jeep which is my fa Cherokee. Rasool Phillips did everything in his power to make me satified as a customer and I am happy to report I am back in the Jeep which is my favorite vehicle. This is my 3rd one and I will hopefully be in more to come in the future. More
Thanks to the "FAMILY" I'm riding around town in my dream car. I've wanted the Chrysler 200 since I saw the first commercial; however, didn't think it was the right time to make a new car pur in my dream car. I've wanted the Chrysler 200 since I saw the first commercial; however, didn't think it was the right time to make a new car purchase. Concerns over down payment, credit score, and monthly payments kept me from inquiring until Mr. Phillips told me that I'll never know what is possible until I try. Taking that advice into consideration I went online and submitted a loan application via the Family website. The rest is still a blur - I got an instant approval, a call from Mr. Phillips within a half hour asking information on my trade in, and a second call about a half hour later asking if I could come in that night to sign the papers for my new car. Once I arrived at the dealership every step was simple and well co ordinated. The vehicle inspection, test drive, and trade in appraisal were done within an hour - the financial specifics were well explained (and to my surprise my payments are exactly where I wanted them) Every one of the "FAMILY" members were friendly and attentive. I've been stopped several times since purchasing my black Chrysler 200 with beige and black interior - after allowing them to take a peek, I gave them the name and number to contact THE FAMILY.............. More
Both Tim Johnston and Tom Hartman were great to work with. They were knowledgable and friendly. They let us test drive numerous vehicles in the pouring rain. I would recommend them to friends and fam with. They were knowledgable and friendly. They let us test drive numerous vehicles in the pouring rain. I would recommend them to friends and family. More
At Family Chrysler They are very rude,ignorant, and not very helpful in the service department…They care when they want to sell you something but when its time to fix something covered by warranty they don very helpful in the service department…They care when they want to sell you something but when its time to fix something covered by warranty they don’t give you any answers they are no help and they are rude!!! They have had my car for almost 3 months WILL NOT give me a rental…have not even apologized for the inconvenience…I will NEVER buy a car from there and will NEVERRR take my car there to be fixed…I will NEVER buy a chrysler again because chrysler wasnt any help at all…They have had my car all summer…thanks for ruining my summer More
My experience with this dealership was amazing! The staff went above and beyond to be sure I had the car that I wanted at the best price, and were wonderful to work with during this process. I would highly r went above and beyond to be sure I had the car that I wanted at the best price, and were wonderful to work with during this process. I would highly recommend them to anyone. More
I was very nervous but I was pleasantly surprised at how easy and fair I felt when leaving the dealership. Tim Johnston was informative, new how to answer all of my questions and helped me to easy my nerve easy and fair I felt when leaving the dealership. Tim Johnston was informative, new how to answer all of my questions and helped me to easy my nerves. I would recommend this dealership and the salesman to my family and friends. More
very pleasant and positive sales expierence-tim chung and jack pescore(sp?)were pleasan, highly professional and good guys-they made the purchase comfortable and enjoyable -they found me the exact car i wan jack pescore(sp?)were pleasan, highly professional and good guys-they made the purchase comfortable and enjoyable -they found me the exact car i wanted and i never felt pressured -all involved explained all documents and papers signed- thanks to all More