Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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This entire deal was a pleasure. I traveled 2.5 hours by Bus in order to make a deal with this dealership. They were true to their name "Family" Both the management and Sales force were friendly, Bus in order to make a deal with this dealership. They were true to their name "Family" Both the management and Sales force were friendly, pleasant, and helpful. Been a long time since I've seen customer support of this quality, I was quoted a complete price by the salesman Rasool Phillips and that was the price when I purchased, absolutely no surprises. Not only did the Rasool take care for me during the deal but he even picked me up from the bus station, again QUALITY QUALITY QUALITY Customer Service. Thank You to all. More
I was there the previous night to drop off my van for service an inquired about the durango and was handled very unprofessional. I was turned off from the idea. during my return the next day to pick up service an inquired about the durango and was handled very unprofessional. I was turned off from the idea. during my return the next day to pick up my van Tim greeted me and i told him about my ordeal and he apologized in behalf of the dealership and said let me see what i can do. I did and left happy in my durango. More
Rasool was courtesy and patience salesman. I was very pleased with his services and if I had to recommend anyone for a vehicle I would gladly recommend Rasool. pleased with his services and if I had to recommend anyone for a vehicle I would gladly recommend Rasool. More
Purchasing my FIRST car was super easy. There was no hassle and I received great service and support while purchasing my first car. Tim Johnston was a pleasure to work with, and he was very relatable be hassle and I received great service and support while purchasing my first car. Tim Johnston was a pleasure to work with, and he was very relatable being as though he has a 2 yr old son and I have a 1yr old daughter. He understood my concern for safety because I also have my daughter riding with me. He even put her car seat and stroller in my car for me! That was above AND beyond my expectations!!! Thank you so much Tim!!! More
Went to buy two cars and when they found out my credit was less then stellar they treated me like a second class citizen. I left and went down the street to Pacifico Ford and bought two cars that I love. was less then stellar they treated me like a second class citizen. I left and went down the street to Pacifico Ford and bought two cars that I love. Your loss Family Dodge. I will never be back!!!!! More
I have dealt with Family for more than 6 years and they have always been so helpful. Merion Penn is really great! We have gotten a 5 different vehicles from him. He's awesome. have always been so helpful. Merion Penn is really great! We have gotten a 5 different vehicles from him. He's awesome. More
I Nancy Teagle would to take this time to say thanks I'm truly grateful. I'm enjoying my car. I always wanted a car with an auto start perfect for the winter, don't have to go outside in between the snowfla truly grateful. I'm enjoying my car. I always wanted a car with an auto start perfect for the winter, don't have to go outside in between the snowflakes or the rain drops. Once again Thanks. More
I had visited a few Chrysler dealers and the price was way out of line from what the pricing services said I should be able to get. I knew the car I wanted, so that was not the issue. When I visited Fam way out of line from what the pricing services said I should be able to get. I knew the car I wanted, so that was not the issue. When I visited Family and Marion Penn, I was somewhat hesitant based on my past experiences. However, I was treated professionally, promptly receiving pricing, having availability issues addressed within 10 minutes, etc. etc. I was also offered a variety of choices for me to mull over. Obviously, they wanted my business and were willing to offer a fair deal - for them I'm sure, and for me I think, based on my experience. More
We bought other vechicles from this salesman in the past, and he is very professional, courtious, and knowledgeable about the products that he sells. He takes the time with the customer to explain/demonstrat and he is very professional, courtious, and knowledgeable about the products that he sells. He takes the time with the customer to explain/demonstrate the various features of the vechicle, answers customers questions, tries to help with any issues that could come up after the sale, and is very friendly and down to earth. More