Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
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I first went in there on a Saturday and Tom Hartman was very helpful with showing me the different Jeeps available. I wanted to go to a few other places to shop around but that was probably not even necess very helpful with showing me the different Jeeps available. I wanted to go to a few other places to shop around but that was probably not even necessary! The other places I went to did not seem very welcoming and weren't being upfront like Tom was. I called a few days later to ask about warranty on a specific Jeep and Amanda was very nice, helpful and prompt in answering any questions I had. The day after that I spoke to Tom and decided I had to go back in to check out what cars they had available and there was one Jeep that seemed like it was in great condition and was a good price. I decided to get it because I trusted this dealership and the people that worked there- specifically Tom Hartman. I am very happy with my purchase and it has been driving great! Tom even answered all my follow up questions I had about the car which is going above and beyond. I would definitely go back to this Dealership and recommend it to all my friends and family! Thanks again! More
Leased a Jeep Grand Cherokee on jan. 14,2013 Nashay and everyone at the dealership were very friendly and patient with us. Our concerns where their concerns. Simply put the best car buying experience we ha everyone at the dealership were very friendly and patient with us. Our concerns where their concerns. Simply put the best car buying experience we have ever had. Thank You, Robert & Christina Ball More
The people who helped us were so nice and polite to my husband, who was in a wheelchair, they were very patient with him. The gentile family has a history of this. I would recommend this dealership to e husband, who was in a wheelchair, they were very patient with him. The gentile family has a history of this. I would recommend this dealership to everyone Looking for a new car. Your experience will be a happy one. More
Great and friendly service, they worked with me until i got the deal i was happy with. Would Highly Recommend This Dealer To Any One That Wants A Great Deal got the deal i was happy with. Would Highly Recommend This Dealer To Any One That Wants A Great Deal More
I walked in and I walked out with the car I wanted in less than 45 minutes. My salesperson Nashay was outstanding,I got the car I wanted and with in my price range. I don't remember the sales manager h less than 45 minutes. My salesperson Nashay was outstanding,I got the car I wanted and with in my price range. I don't remember the sales manager he was great also. More
Scott Streeter was the employee that I worked with during my visit to this dealership. This was the first time that I was looking for a good used car. I was feeling extremely nervous about the whole prospe my visit to this dealership. This was the first time that I was looking for a good used car. I was feeling extremely nervous about the whole prospect and then I met this super salesperson named Scott Streeter. He made me feel comfortable and was extremely knowledgeable about all aspects of the vehicle, financing etc. He didn't talk down to me but he helped me to understand the vehicle that I was interested in purchasing. There was no pressure at all from Scott. He took his time with me and made my car buying experience extremely comfortable. Whoever is reading this review; if you want a car sold to you the right way, you want Scott Streeter. More
My fiance and I were in need of a new SUV because we wanted a reliable, safe 4 wheel drive vehicle in case of inclement weather and to transport our future children comfortably. We found that at Family wanted a reliable, safe 4 wheel drive vehicle in case of inclement weather and to transport our future children comfortably. We found that at Family Jeep but more importantly we found a friendly staff and customer service. We did not feel pressured at all and the sales reps at Family Jeep were very up front and honest throughout the process. More
I would highly recommend this dealership. I was treated with respect. I never felt like I was not important to anyone in the building. As a matter, I brought my daughter the following week, Coleen Velard with respect. I never felt like I was not important to anyone in the building. As a matter, I brought my daughter the following week, Coleen Velardi, and she bought a 2013 Dodge Journey. Jack Pascoe bends over backwords to make sure you are a completely satisfied customer. And German Konig thanked me for having such excellent credit. My credit rating is over 8 and he was grateful to me. I would recommend your dealership to anyone. Thank you, Carol More
Family provided the best deal with no hassle. Kimberly Ayala-Robinson responded promptly with detailed information that the dealership didn't waiver from once I arrived. The experience was genuine and ea Ayala-Robinson responded promptly with detailed information that the dealership didn't waiver from once I arrived. The experience was genuine and easy. More
I was looking for a jeep and Amanda responded to me from my online inquiry. This was the first and only jeep dealership that I needed to go to. I did my homework and research on line. Marion Penn on my i my online inquiry. This was the first and only jeep dealership that I needed to go to. I did my homework and research on line. Marion Penn on my initial visit spend careless number of hours with me on a Monday morning and I drove every jeep variant they had on the lot . He did not get frustrated with me and if I did not understand the difference in the Jeep selections he showed me what each one could do on test drives. I had a crash course in Jeep 101 and it was an excellent learning experience. I have been a BMW owner for the past 12 years and needed a reliable vehicle for my long drives to work in any weather conditions. I got a fair trade value for my car and a fair price for the Jeep. I explained to the manager that other dealerships were offering certain incentives but he did not push me and advised to check them out and come back to him them when I was ready. I researched for a few days to find the same Jeep that they had on the lot and could not find a similar vehicle. I could have went with a cheaper version of the Jeep that I wanted but I wanted my Rubicon. It took a lot of sleepless nights to decide to trade in my 2009 BMW but this sales team lead by Marion got the deal completed. There was minimal negotiation back and forth because the price they were offering was competitive. No one likes negotiating but they were not insulted by any price that I offered. Instead of being insulted they explained why or why not the offer was valid. I like honesty, integrity, and a deal. I got all of these as well as my new Jeep Rubicon. I highly recomend this dealership. They do treat you like family hence there name. More