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Matt Blatt Chrysler Dodge Jeep Ram
Philadelphia, PA
478 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 478 reviews
October 21, 2013
Thank you Amanda for making this the easiest transaction EVER! Also, Tom Hartman was very nice, kind and helpful when showing me all of the new features of my new Jeep Grand Cherokee! EVER! Also, Tom Hartman was very nice, kind and helpful when showing me all of the new features of my new Jeep Grand Cherokee! More
by Sharirussell
Employees Worked With
Tom Hartman Jr., Amanda Gentile
September 11, 2013
Tim was extremely nice to deal with and very knowledgeable of his cars. We bought both our cars from Tim and plan on buying our next from him. Whenever we go back in for routine maintenance Ti knowledgeable of his cars. We bought both our cars from Tim and plan on buying our next from him. Whenever we go back in for routine maintenance Tim remembers us and greets us like we're friends. More
by devonshiret
Employees Worked With
Tim, Tim Barlow
September 10, 2013
Had dealt with this salesman previously. He is knowledgeable, professional, & friendly. Made an excellent deal on a pre-owned minivan to replace one that was wrecked in an accident that was purcha knowledgeable, professional, & friendly. Made an excellent deal on a pre-owned minivan to replace one that was wrecked in an accident that was purchased new in 2010 from Family Chrysler. The sales experence was very good and would consider buying from this salesman in the future. More
by smiley364
Employees Worked With
Jack Pascoe
July 31, 2013
We had the very best and easyest transation we ever had a Family than any other dealer. I ask for a price on the internet the night before and Kimberly Robinson gave me a very good price on a 2014 Grand Cher Family than any other dealer. I ask for a price on the internet the night before and Kimberly Robinson gave me a very good price on a 2014 Grand Cherokee Overland Jeep. The next day we went to Family and Nashay Kenneth greeted us ask us what we were looking to purchace and we told her, she showed us the red Overland then took us inside the dealership as it was very hot out that day. We told her we had a internet price and Nashay said "Yes we will give it to you for that price". They also gave us a good price for our 2010 JGC. We said deal and this was the very easyest deal we ever made1 We signed the paperwork out and by the time we were done the Jeep was washed and tagged and ready to go. Don't think we we didn't know our prices, we spent 2 days at one local dealer and maney phone calls and came out displeased and no car. We spent many e-mails many phone calls and a visit to a NJ dealer again Bad experiance. They did not hold good on thier price, plus they were told not to drill holes for the front plate as we are fro PA.and they drilled them anyway! Believe it or not on 2 of them. They did it on the both Jeeps that had the same colors and powers. So thanks Family For Making us Happy New new owners of our 2014 Grand Cherokee Overland Jeep. Bill K. More
by grcuda70
Employees Worked With
Nashay Kenneth
June 23, 2013
This has been one of the best experiences in my life. The two individuals were awesome, friendly, professional and simply could not ask for a better experience. I hope that when it times to purchase another two individuals were awesome, friendly, professional and simply could not ask for a better experience. I hope that when it times to purchase another DODGE that I could simple have just these two to help... Thanks so much for your superior expertise and being very informative on the process... This is a great dealership with great people working in it.. More
by kma5221
Employees Worked With
Jack Pascoe, German Konig
June 19, 2013
They overcharged me for my Jeep, then admitted that they did, and instead of issuing a check for the amount that they overcharged me, they gave me an extremely limited service contract for "compensation". S did, and instead of issuing a check for the amount that they overcharged me, they gave me an extremely limited service contract for "compensation". So essentially they kept my money that they overcharged me, and gave me a service contract instead that I wouldn't have purchased from them given the option. They forced me to have this contract instead of giving me my money back. I have traded the Jeep in for a Dodge, and now they are saying that the service contract, that still has $1100 worth of service on it, is now void. They never told me that it would be void. They kept my money, and wont refund me for what wasn't used. They shouldn't have overcharged me in the first place. Now they have my money because they were sneaky and I'm out $1100. Now after months of trying to get someone to help me and being flat out told that they simply will not respond to me anymore (justifying ignoring me), I'm filing a suit against them in small claims court. I wish I never stepped foot in this place. They cheat you out of money, and then they ignore you. Do not do business with these people, they are crooks!! More
by arianadubynin
Employees Worked With
Tim Barlow, German Konig, Frank Ingargiola
May 14, 2013
I love Family Jeep! From the moment I walked in the door I was treated like family and not at all like a "target" for a new sale. The customer service and quality of work was far beyond my expectation and I was treated like family and not at all like a "target" for a new sale. The customer service and quality of work was far beyond my expectation and the friendliness was over the top. I was in and out in a matter of no time, driving away in my new Jeep Grand Cherokee. I would 100 percent recommend Family Jeep. I can’t wait to get our next Jeep in a few years! More
by lmy51
Employees Worked With
Amanda Gentile, Nashay Kenneth
April 23, 2013
I came to the dealership to inquire about trading in my 2012 Challenger SE for a 2013 Challenger R/T for my wife. I have purchased my last 5 vehicles at Family Chrysler Jeep Dodge RAM Philadelphia Airport 2012 Challenger SE for a 2013 Challenger R/T for my wife. I have purchased my last 5 vehicles at Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall. 4 of which were from Tim Barlow. After going over the numbers and getting a good deal, we also looked into trading my 2012 Charger SXT Plus for a 2013 Charger R/T Plus. Tim knows me and said I would be back later to trade it in after hearing my wife's car every morning. He worked out a great deal where I walked out of the dealership with 2 new R/T's, a low interest rate, and a $20-$30 increase to the monthly payments. Both my wife and I are extremely pleased with our new 2013 Charger and Challenger R/T's. I would recommend anyone to purchcase their vehicles from Family Chrysler Jeep Dodge RAM Philadelphia Airport Automall and ask for Tim Barlow. More
by davidgraham67
Employees Worked With
Tim Barlow
April 07, 2013
I can't say enough about Kimberly Ayala-Robinson. She was by far the best person I have ever dealt with in regards to any kind of sales. Do yourself a favor.. If you're looking to go to this dealers She was by far the best person I have ever dealt with in regards to any kind of sales. Do yourself a favor.. If you're looking to go to this dealership. Contact her first online. Especially if you're coming from a different dealership that left you frustrated and annoyed with the process of buying a car. I dealt with so many dealers before I came across her and it was night and day.. She works hard for your sale and you'll see that if you give her chance. I never write reviews unless they are negative but she was too good to not at least recognize her and thank her in my own little way. I hope someone read this and takes my advice and then rights another positive review supporting this one. More
by TimMW
January 27, 2013
great dealership great staff 3ard new car from them my family has been getting car from them for a number of years and it was always great family has been getting car from them for a number of years and it was always great More
by bunker448
Employees Worked With
John Brock, Hilda Fiorello
