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Matick Toyota

Macomb, MI

4.1
46 Reviews

23405 Hall Rd

Macomb, MI

48042

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Showing 46 reviews

September 04, 2024

Thanks Sam and Randal for your help and dedication until delivering my Land Cruiser. Great job Matick. More

by Newt0122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Randal
Sep 06, 2024 -

Matick Toyota responded

Thanks so very much for taking the time to share your experience with us, and others, online. Your 5-star review means so much to Randal, Sam and all of our Matick Toyota family. We hope to serve you again when the time is right and until then, continue to love your Land Cruiser!

July 18, 2024

Things are going down the drain at Matick. Four months ago they busted censors in my tires while installing 4 new tires and 4 and a half-hour waiting time. I never say any bad things about the More

by jonathan1209
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
service person Mustafa . Al-Dulaimi
Jul 24, 2024 -

Matick Toyota responded

We appreciate feedback and the voicing of any concerns from our customers and appreciate you bringing up your concerns. We have escalated your feedback to our Leadership Team who will be reaching out. This is not the normal way of operating nor is it acceptable.

June 28, 2024

We were unsure about what model to get and even unsure about what make. After researching our options Toyota Highlander was the best fit for us. Randal our salesman was knowledgeable and professional the More

by sbcma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randal
Jun 29, 2024 -

Matick Toyota responded

Thank you so very much for your thoughtful review and recommendation. We're so glad that Randal treated you with care and respect, giving you all the information and time you needed to make the right decision for you and your family. The Highlander is a fantastic vehicle that you're sure to enjoy. Know that whenever you or your vehicle needs anything, Randal and all of us at Matick Toyota will be here to help. Stay well!

June 01, 2024

John Duritza was awesome! He helped me every step of the way. Matick is a solid dealership with a great team. They made the whole process simple and convenient. More

by Roger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Duritza
Jul 25, 2024 -

Matick Toyota responded

Thanks so much for your very kind review and for the trust you put in John and our Matick Team. We recognize you have plenty of dealership options and generally appreciate your trust.

May 09, 2024

Our salesman, Kevin was extremely helpful and accommodating. Helped us find exactly what we were looking for and did not oversell things we didn’t want or need. Overall buying process through M More

by Mattroubs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Marogi
May 09, 2024 -

Matick Toyota responded

We genuinely appreciate your kind review and recommendation after working with Kevin Marogi and our Matick Toyota team. We believe in providing solutions, not upselling our customers. It was our pleasure to work with you and genuinely appreciate your trust.

October 05, 2023

I have bought many new vehicles in my lifetime, and the experience with John at Matick Toyota was by far the best one! No pressure, answered all my questions, and I got the 2023 Tacoma for an awesome pric More

by Sadowski1962
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Oct 06, 2023 -

Matick Toyota responded

Thank you so very much for your kind review and recommendation. John Duritza and all of our Matick Toyota team are genuinely focused on providing real solutions for our guests in a friendly, relaxed way. We're so honored to have earned your trust and we hope you love your new Tacoma! Stay well, and again, our sincerest thanks.

December 07, 2022

Personel are very professional but not the same workmanship & care as Suburban Toyota of Troy. No Multipoint Inspection No one will follow up but thanks for this website. Gary Laskowski (586) 612-3 More

by laskowskigary67
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
N/A
April 20, 2022

It’s nice support in customer his employees are good and completely guide in car More

by Rapatel73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
May 18, 2021

There is a known issue with the 2019 RAV4 and I have been dealing with the issue for at least a year now. The gas tank reading varies. Gas pumps turn off and the amount in the tank varies. After filling More

by jeffs200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Welch
May 18, 2021 -

Matick Toyota responded

Unfortunately, Toyota has set up guidelines for this repair. At this time the vehicle is not showing the necessary measurements that would require a replacement gas tank. Per the guidelines from Toyota the correction they had us make was to do a reset of the gas gauge because that may be all that is required to fix your vehicle. Not all Rav4's are getting new gas tanks at this time and it is based on what the computer and the gas gauge are reading at the time of the inspection. We are happy to make the repairs in the future as Toyota has extended the coverage on this issue, but at this time we could not complete any repair due to conditions that were not present this visit. We want to help as much as possible but need the vehicle to present the issue when here so that we can report accurately back to Toyota.

January 28, 2021

Please be advised to go and speak with Josh Mertens. He was the most down to earth salesperson that you can work with. Currently, I am a very proud owner of a 2012 Toyota RAV 4 Limited with "no issues"! T More

by LennyVan653
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Mertens
Jan 30, 2021 -

Matick Toyota responded

Thank you so much for your kind review and recommendation after working with Josh Mertens and our Matick Toyota team. We know you have plenty of options when it comes to where to shop for a pre-owned Toyota. Please know how truly much it means that you put your trust in us. We hope you continue to have no issues with your RAV4 and many great miles ahead. Stay well!

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