Matick Toyota
Macomb, MI
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Things are going down the drain at Matick. Four months ago they busted censors in my tires while installing 4 new tires and 4 and a half-hour waiting time. I never say any bad things about the Four months ago they busted censors in my tires while installing 4 new tires and 4 and a half-hour waiting time. I never say any bad things about the guys at the front desk, especially Martin and Fillip; they are genuine and very kind. The problem is with the guys who fix the car inside. Today I went to change the battery for my RAV4, and I am not happy because I hear clicking while driving and I hope it is not electric. I opened the hood when I got home and I found a brush that should be used to clean the clip that should fit on the battery terminals. So, the serviceman kept the brush on the new battery but did not clean the clips, SAD!!!!!I never thought ever Toyota's service would get to that level. I called Toyota and Martin told me to bring the car tomorrow to check it out he is concerned about the clicking, and it seems like he cares about the customers, I wish service members learn from him. SAD, SAD, TOYOTA, I have been driving Toyotas for 35 years and I am losing faith in the provided services lately. More
We were unsure about what model to get and even unsure about what make. After researching our options Toyota Highlander was the best fit for us. Randal our salesman was knowledgeable and professional the about what make. After researching our options Toyota Highlander was the best fit for us. Randal our salesman was knowledgeable and professional the entire time. We test drove a couple vehicles before deciding on the Highlander. The entire process was quick and painless. I highly recommend Matick Toyota. More
John Duritza was awesome! He helped me every step of the way. Matick is a solid dealership with a great team. They made the whole process simple and convenient. He helped me every step of the way. Matick is a solid dealership with a great team. They made the whole process simple and convenient. More
Our salesman, Kevin was extremely helpful and accommodating. Helped us find exactly what we were looking for and did not oversell things we didn’t want or need. Overall buying process through M accommodating. Helped us find exactly what we were looking for and did not oversell things we didn’t want or need. Overall buying process through Matick was great. More
I have bought many new vehicles in my lifetime, and the experience with John at Matick Toyota was by far the best one! No pressure, answered all my questions, and I got the 2023 Tacoma for an awesome pric experience with John at Matick Toyota was by far the best one! No pressure, answered all my questions, and I got the 2023 Tacoma for an awesome price! I highly recommend him!! More
Personel are very professional but not the same workmanship & care as Suburban Toyota of Troy. No Multipoint Inspection No one will follow up but thanks for this website. Gary Laskowski (586) 612-3 workmanship & care as Suburban Toyota of Troy. No Multipoint Inspection No one will follow up but thanks for this website. Gary Laskowski (586) 612-3636 laskowskigary67@gmail.com. Rav 4 Paltinum. More
There is a known issue with the 2019 RAV4 and I have been dealing with the issue for at least a year now. The gas tank reading varies. Gas pumps turn off and the amount in the tank varies. After filling dealing with the issue for at least a year now. The gas tank reading varies. Gas pumps turn off and the amount in the tank varies. After filling it I can usually squeeze in 2-3 more gallons. A PITA! Also, when the tank has 20 miles to empty there are actually a few gallons left in the tank. Which is quite a bit for a vehicle that get 40mpg. When I fill up the gas tank it is a crap shoot how far the tank will fill up. It is usually between 3/4 and Full. I have even taken pictures of the gas gauge after filling the tank with the gas gauge reading below full. The vehicle was not like this from the beginning. In the beginning I will fill up the tank and have 500+ miles to empty. Now I'm lucky if it says 400. It is like it thinks it has a 10 gallon tank in stead of a 14. So I talked with the service consultant Martin Messenger at Matick Toyota and he agreed it was the problem identified by Toyota and set up an appointment the following week to determine the parts to order. On the way there I had a half tank and filled it up the rest of the way as requested. This time it actually went to the full mark on the gauge. When I arrived Martin Messenger was not there. They had the vehicle for an hour. They determined that because it went to the full mark this time when I put the gas in the vehicle does not have the issue described and they just reset the computer and fuel sensors instead of addressing the issue and fixing it. Like this problem I have been dealing with over the past several months does not exist. Even if the fuel sensors have drifted off over the last two years how is resetting them going to prevent them from continuing to drift off? It will not!!! So I will be dealing with the same problem in the upcoming months as the problem slowly returns as it did initially. They said come back again if the problem returns. Well of course it will return, you did noting to fix it. Thanks for nothing. More
Please be advised to go and speak with Josh Mertens. He was the most down to earth salesperson that you can work with. Currently, I am a very proud owner of a 2012 Toyota RAV 4 Limited with "no issues"! T was the most down to earth salesperson that you can work with. Currently, I am a very proud owner of a 2012 Toyota RAV 4 Limited with "no issues"! Therefore, I must say that my experience at this dealership was fantastic. More