Mathews Nissan

best customer service Seneca always makes me feel welcome and I know that I can trust him. He is honest and kind and he always goes the extra mile to accomidate me. I will Seneca always makes me feel welcome and I know that I can trust him. He is honest and kind and he always goes the extra mile to accomidate me. I will continue to bring my cars to your dealership for service. Wonderful sevice with a smile. I feel like i am visiting a friend when I bring my vehicle in for service. Thank you Seneca for always helping me with my cars. More

Dishonest Dealershop I would never buy a car from this place. Terry Yarbough was the most rude and dishonest person I have ever dealt with at a car dealership. He is a gre I would never buy a car from this place. Terry Yarbough was the most rude and dishonest person I have ever dealt with at a car dealership. He is a great example why people hate car dealerships. They had a vehicle I wanted and talked with a salesman on the phone. We agreed to a price and I told them I would drive up from Nashville on Saturday and deliver a check. They called me Saturday while I was driving to deliver the check and told me they had sold the vehicle for 3K more than we agreed upon and said we didn't have an agreement. I asked him face to face why they didn't honor the agreement and he said he can't control what his people do. Matthews Nissan's honesty and Terry Yarbough's integrity was sold for $3,000. Be careful what they tell you because they have no intention to stand by their word. More

Service center Helpful staff Friendly easy to understand. The e airing she is nice and near; snack provided. I like coming to this location. So far I haven't had Helpful staff Friendly easy to understand. The e airing she is nice and near; snack provided. I like coming to this location. So far I haven't had to wait long and I don't have to make an appt. More

Always very helpful I always bring my car here for service, so when my husband ran over a deer carcass and messed up something under the car, I brought it in the next mor I always bring my car here for service, so when my husband ran over a deer carcass and messed up something under the car, I brought it in the next morning. They were able to get my car in right away, install the broken part, re-aligned the front end and cleaned the deer junk out from under the car! And it only took about 2 hours! More

Sales We had a great experience trying out and buying a Kicks! Stoney is never pushy and is always available before, during and after the purchase. We had a great experience trying out and buying a Kicks! Stoney is never pushy and is always available before, during and after the purchase. More

Outstanding, as they ALWAYS have been! I have been coming to this dealership for new car sales and for service for over 25 years, and never - NOT ONCE - was I less than completely satisfied I have been coming to this dealership for new car sales and for service for over 25 years, and never - NOT ONCE - was I less than completely satisfied. These are GOOD people, management, sales and service; ALL are focused on customer satisfaction. More

Always great service There are not many things that I hate worse than sitting in an auto repair facility, waiting for my vehicle to be repaired or serviced. The complimen There are not many things that I hate worse than sitting in an auto repair facility, waiting for my vehicle to be repaired or serviced. The complimentary shuttle service at Matthews Nissan is wonderful! Their service charges also seem reasonable, so the shuttle is the deciding factor for me. More

Visit on 10/9 My visit was quick and the service tech was knowledgeable. I have been bringing my car to Mathews Nissan since I purchased it at Mathews Nissan and wi My visit was quick and the service tech was knowledgeable. I have been bringing my car to Mathews Nissan since I purchased it at Mathews Nissan and will continue to do so. When it comes time to purchase a new car I will look at Mathews Nissan first because of the service after the sale. More

Customer service We have only had our car for almost a year and made two regular service maintenance. The quality of service and customer service is always exceptional We have only had our car for almost a year and made two regular service maintenance. The quality of service and customer service is always exceptional. I would highly recommend this dealership. Thank you Gary Mathews More

15K Mile Service 2017 Murano The Service Dept. was clean, organized and efficient. They took me right in with no appointment on a Saturday. They performed my service, completed The Service Dept. was clean, organized and efficient. They took me right in with no appointment on a Saturday. They performed my service, completed a couple of small warranty issues and called me when my vehicle was ready. They even took care of a re-call issue that I had forgotten about. All of the staff was courteous and helpful. They had even washed and vacuumed my car before I picked it up! The staff went out to the parking lot and brought my car to me with the air conditioner running so it was nice and cool inside when I returned from the cashier. Top notch service and professionalism throughout the entire experience. My next Nissan will DEFINITELY come from Mathew Nissan! More