Mathews Nissan

Our sales guy Joe did a great job and gave us personal attention. He did everything he could from start to finish for us and we appreciate it very much. One complaint we do have and it has nothing to attention. He did everything he could from start to finish for us and we appreciate it very much. One complaint we do have and it has nothing to do with Joe, is our car was sent to get the wrap off of it and when we went to pick it up for the first time, underneath was scuffed very badly and there was chips in the paint of the hood. It was not like that when we agreed to buy it and signed all the paperwork. We were told that the manager said there was nothing they could do for it, so we pretty much just had to deal with it. I did receive a paint pen to correct the ships myself. As a person who just paid over $30,000 for a new car, I was and am still upset by this. I should not have paid that much for a car that was damaged while in the care of the dealership. While I will refer others to buy a car from Joe, I will not refer people to use that dealership. More

Mr. Howard Strother did an outstanding job duing this sale. He was a gentleman in all aspects. He identified our need and the type of vheicle we were looking for and had the vehicle ready to go the ver sale. He was a gentleman in all aspects. He identified our need and the type of vheicle we were looking for and had the vehicle ready to go the very next day. We are very pleased with our new Nissan. More

Imagine being at a Five Star Resort -- this is how I felt when I went to Matthews Nissan Suzuki to purchase my new car. True, a car lot is completely different from a Five Star resort but the treatment rece when I went to Matthews Nissan Suzuki to purchase my new car. True, a car lot is completely different from a Five Star resort but the treatment received was the same. Also the dealership was spotless, including the restroom. Most importantly, there was zero high-pressure sales inflicted. I would most definitely refer this particular dealership to my friends and strangers alike. Matthews Nissan Suzuki should be so very proud of their employees (from the top to the bottom). I don't know what training Nissan/Suzuki Corporation requires for their employees but I can tell you one thing, everyone at Matthews surpasses anything the Corporation could possibly want from their employees. Thank you for hiring such competent and wonderful employees. Carolyn Heaton More

This was our second vehicle from this dealer and we knew they were easy to work with and made the buying experience very pleasant. When the agreement to buy was made they made extra effort to get the whole they were easy to work with and made the buying experience very pleasant. When the agreement to buy was made they made extra effort to get the whole purchasing process done fast and with ease. The friendliness and accommadating atmosphere was evident in everyone we came in contact. More

Probably the best car buying experience that I have had. Travis was a great help and was just honest and down to earth. He took the time to hear what I wanted instead of just pushing me into something that Travis was a great help and was just honest and down to earth. He took the time to hear what I wanted instead of just pushing me into something that I didn't want. More

Stoney worked to get me the best possible deal! He was very up front with all the details made sure that I understood all the paper work and all the features of the car ( my new Altima) which I love! He w very up front with all the details made sure that I understood all the paper work and all the features of the car ( my new Altima) which I love! He worked with me until I was satisfied! Thanks Stoney More

They always exceed all your expectations and make sure you're satisfied when you leave the store. They even helped me out once when I was out of gas by their store! you're satisfied when you leave the store. They even helped me out once when I was out of gas by their store! More

Mike has taken care of me the last few times I have had my car serviced. He has always kept me informed as to work needed to be done, price & when it would be ready. My car has over 111,000 miles & I have my car serviced. He has always kept me informed as to work needed to be done, price & when it would be ready. My car has over 111,000 miles & I have had no trouble with it. More

WOW wish I would have read some of these before going there. I would not recommend buying a vehicle with these people. I bought a truck from them and they blowed up my phone for 5 days about getting the there. I would not recommend buying a vehicle with these people. I bought a truck from them and they blowed up my phone for 5 days about getting the check for it. I couldn't help it that my bank is really slow. But the sales manager was really really rude, even cussed at me. The only nice management person I dealt with was named Matt. Now I'm no expert here but you don't treat customers like that. On top of all that the transmission went out in the truck today. They payed to have it towed back and are doing all the repairs for free. But the loaner they gave me is a piece of junk that wont even stay running if you take your foot off the gas. PLEASE SAVE YOURSELF FROM A BAD DEAL AND DO NOT DO BUSINESS WITH THEM! More

I went in to get a vehicle that was advertised online. It was still being advertised but had been sold off the lot 2 weeks prior. I could understand if it wasn't a company website, but it was. Then when I we was still being advertised but had been sold off the lot 2 weeks prior. I could understand if it wasn't a company website, but it was. Then when I went in to the dealership, I got Bobby the internet sales person whom was very pleasant to speak with, however not very knowledgeable. I asked him simple questions on the vehicle which he did not know the answers. Also, when I actually bought the vehicle I was unaware of the mandatory $350.00 fee that I would be charged to become a loyalty customer. Truthfully that is the least of my worries at this time. The real issue is the finance dept all together. They added a warranty and sent off the paperwork which heightened my payments up 50 bucks a month. I was reading over the agreement and caught it that evening my husband signed a cancellation waiver to have it taken off. Then just today I had noticed it was not taken off my loan amount. My payments were not decreased. My husband and I brought in a power of attorney because he was about to deploy and they lost it and never even sent it off to the loan company, so when I called the loan company they would not give me any information about my vehicle. He is gone and in order for me to get any information I have to drive back down to the dealership with the PA and have them resend it. I am very disappointed in this company because they were at the new comers brief on post. I would not refer them to anyone unless you want to deal with a whole lot of drama. More