Mathews Nissan

Ripped off I was sold a vehicle with a bad transmission despite mentioning during the test drive that it shifted hard and I suspected a transmission problem only I was sold a vehicle with a bad transmission despite mentioning during the test drive that it shifted hard and I suspected a transmission problem only to be reassured that I was just not used to the horse power, the vehicle had been checked out by certified mechanics, and the transmission was fine. Immediately after leaving the dealership, my onstar diagnostic returned a bad transmission code. The best the dealership would offer me was trading it in for another vehicle for 10,000 more dollars saying I purchased it as is and it was my problem. I took the vehicle to a Buick service department and was informed that in fact it did have a bad transmission and it would be a $2100 job. The used car sales manager Winston Angel lied to me saying he listened to my onstar conversation which was verified by onstar that he did not and that would have been a violation of the privacy act. I ended up trading the vehicle at another dealership who treated me honestly and fairly. I would not recommend Mathews Nissan to anyone. More

Just to be clear, I have purchased 5 vehicles from Mathews Nissan and all from the same salesperson. My salesperson is a stand up guy and I believe to have no fault in the issue I currently have with Mathews Nissan and all from the same salesperson. My salesperson is a stand up guy and I believe to have no fault in the issue I currently have with Mathews Nissan. My 4 other purchases were of newer cars from from new car dealership, not the used dealership they now have. A couple of months ago my daily driven cars had to be sent to the repair shop for extensive repairs so I needed a cheap used car to get me by until it was done. I went to Mathews and spoke to my normal salesperson. He showed me a couple of cars that were in the price range I was looking for. I test drove VW New Beetle down the street and back and it seemed fine. I purchased it and had my wife pick it up the next day. On her way home she called me and told me that something was wrong with the transmission. I got in it and drove it the next day. Sure enough the transmission felt like it was slipping after driving it for around 20 minutes. That was a Sunday, 3 days after the purchase of the vehicle. I called my salesman and told him this car was a piece of junk. He told me to come in and see what we could do about it. I did some research on the vehicle to see if it was maybe something minor or something I could fix myself. After a few weeks of research and talking to the VW dealer in Nasvhville, it was deemed that the car needed a new transmission. $3,000 repair bill on a $6,000 car. Definitely not something I was interested in pursuing. I went to Mathews Nissan and the only thing the sales manager offered me as a fix to the issue is trading it for a different car, at trade in value of course. Overall I am very disappointed that Mathews Nissan is knowingly selling cars that are not mechanically sound and that their best offer to date has to been have it repaired at dealer cost. Still a multi-thousand dollar repair on a $6,000 car that was broken when they sold it to me. Sure, the sign says "Sold as is" but I've bought over 20 cars in my life and have never been to a dealer that sold me a broken car. More

I was shopping for a Nissan Versa or Versa Note. The salesman showed me several new 2013 Versa's, which were a great deal. However, he didn't have the color and accessory package I wanted. I asked if he salesman showed me several new 2013 Versa's, which were a great deal. However, he didn't have the color and accessory package I wanted. I asked if he could have what I wanted brought from another dealership. He said he looked online and found that there were none available within 500 miles. Then he tried to push me into buying a new 2014 Versa Note. Later that same day, I found 6 new 2012 Versa's at a Nashville dealer. Clearly he was lying to make a sale. More

Awful! Do not go here!! Spent $35,000 on a car and then was treated awful a month later. An employee quoted me wrong information, then managers calls me a liar and started insulting me and calling me names was treated awful a month later. An employee quoted me wrong information, then managers calls me a liar and started insulting me and calling me names. AWFUL AWFUL business sense and would NEVER go back!!! More

It was a great experience. Chris worked hard to get me what I wanted. David was fabulous going over each & every detail my Rogue offered. what I wanted. David was fabulous going over each & every detail my Rogue offered. More

David Foster & William Simpson were very friendly and helpful. They made the ease of buying a new car alot less stressful, and for that I appreciate it. I will definetly reccommened Matthews Nissan to helpful. They made the ease of buying a new car alot less stressful, and for that I appreciate it. I will definetly reccommened Matthews Nissan to everyone I know. I love my Rogue! More

My sales man was out standing and I will be coming back in the future to see him for my future truck deals and I will send him all my friends he deserves a raise in the future to see him for my future truck deals and I will send him all my friends he deserves a raise More

It was a great experience and I was assured of everything I was looking for. The sales men were great they really had my attention. I was looking for. The sales men were great they really had my attention. More

Outstanding customer service from arrival to deal closure. Marcus March showed outstanding knowledge of the vehicles and answered all my questions, I have zero complaints. closure. Marcus March showed outstanding knowledge of the vehicles and answered all my questions, I have zero complaints. More