Back

Mathews Ford Newark

Heath, OH

not yet
rated
374 Reviews

500 Hebron Road

Heath, OH

43056

Directions

By Type

374 Reviews of Mathews Ford Newark

February 25, 2020

We received the best service. Kyle went above and beyond for us. He is such a wonderful young man. Bob was also very helpful. We love our new Ford Edge. More

by jojo
Recommend Dealer
Yes
Employees Worked With
Michelle , Kyle Kirkbride, Bob Schaal
February 24, 2020

Made it right but.....Had some issues at the point of sale. Thanks to Brian they were addressed. All is good. Downside is we didn’t feel like a valued return customer at all by our salesman. He was nic More

by MTHOLMAN1
Recommend Dealer
Yes
Employees Worked With
Brian Jones , Josh Ingerham
Feb 24, 2020 -

Mathews Ford Newark responded

We are very sorry that you had an experience that was anything but exceptional. Our goal is to make every customer, especially return customers feel welcome and like family. We will use this as a learning experience and hope that you will continue to allow us to assist you in the future with your vehicle needs. Please reach out to a member of our management team if you need anything going forward.

February 19, 2020

Kyle really helped me find a car that was both great on gas mileage and had all the features I wanted. Kyle was very knowledgeable about every car he had in inventory and was able to find me the perfect o More

by ReevesJ
Recommend Dealer
Yes
Employees Worked With
Kyle Kirkbride
February 19, 2020

Kyle is absolutely amazing. Worked so hard for me to get in an amazing car and make the right decision for me and my family. More

by Masoncannon1994
Recommend Dealer
Yes
Employees Worked With
Kyle Kirkbride
February 16, 2020

Bought used car it won't run and hadn't sense it been in the shop for 2 weeks now and have spent 500 on repairs asked for help from dealer and was told couldn't help me my family been going to them for yea More

by delbertmoorehead2005
Recommend Dealer
No
Employees Worked With
Kevin Tomlinson, Bob Schaal, Rhonda Stare
Feb 17, 2020 -

Mathews Ford Newark responded

Delbert, I'm sorry you feel like we aren't willing to help you. You were aware of the vehicles issues before you purchased it. You were also aware that it was 100% as-is and that we didn't inspect it and knew nothing about what was wrong with it. You agreed to buy it as-is anyway based off of what your mechanic told you needed fixed. This review is not accurate and I kindly ask you to remove it. Please reach out to us directly at 740-522-2181 to discuss this further if you'd like.

February 14, 2020

Everyone I dealt with was professional and personable as always! Mike Estep is truly a wonderful salesman. He knows me, and works with me accordingly. He's truly an asset to your company. More

by JENNIE_GIRL22
Recommend Dealer
Yes
Employees Worked With
Mike Estep, Bob Schaal
February 12, 2020

Pleased again I will continue to deal with Mathews Ford Newark because of Eric, Steve, the service department and the product. This Expedition is the seventh vehic More

by BN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Hegele
February 10, 2020

Dave Terry took the time to listen to what I wanted in a vehicle, made a fair price on the new car and on my trade in. I'm very satisfied with Mathews Ford Heath dealership. More

by JHAINES8
Recommend Dealer
Yes
Employees Worked With
Dave Terry, Bob Schaal
February 07, 2020

We were out just looking at vehicles. Mike came along and showed us the vehicle we were looking at and he gave us lots of options. He found the exact vehicle we wanted and came up with a decent deal. Everyon More

by Grandkids5
Recommend Dealer
Yes
Employees Worked With
Mike Estep
February 06, 2020

Bit of confusion locating the car found on line. Then a bit of confusion matching price listed on line. However, in the end I am happy with the purchase. More

by paulasley
Recommend Dealer
Yes
Employees Worked With
Jacob Steele, Ericka Craven, Stephen Hegele, Kevin Tomlinson
Feb 06, 2020 -

Mathews Ford Newark responded

Thank you, for taking the time to share your experience!

...
35
...