Mathews Ford Newark
Heath, OH
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374 Reviews of Mathews Ford Newark
We received the best service. Kyle went above and beyond for us. He is such a wonderful young man. Bob was also very helpful. We love our new Ford Edge. for us. He is such a wonderful young man. Bob was also very helpful. We love our new Ford Edge. More
Made it right but.....Had some issues at the point of sale. Thanks to Brian they were addressed. All is good. Downside is we didn’t feel like a valued return customer at all by our salesman. He was nic sale. Thanks to Brian they were addressed. All is good. Downside is we didn’t feel like a valued return customer at all by our salesman. He was nice but his lack of communication is the killer. He text me and referred to me as Tracy. My name is Teresa. Then when calling me he referred to me as Mrs Holbrook. Definitely not my name. It was like just going thru the motions. Didn’t care to even address me properly. The sale was made so didn’t care. I think we are right to feel less important when our name is not correct not once but twice. More
Kyle really helped me find a car that was both great on gas mileage and had all the features I wanted. Kyle was very knowledgeable about every car he had in inventory and was able to find me the perfect o gas mileage and had all the features I wanted. Kyle was very knowledgeable about every car he had in inventory and was able to find me the perfect one for me. More
Bought used car it won't run and hadn't sense it been in the shop for 2 weeks now and have spent 500 on repairs asked for help from dealer and was told couldn't help me my family been going to them for yea the shop for 2 weeks now and have spent 500 on repairs asked for help from dealer and was told couldn't help me my family been going to them for years I guess you have to buy a new car to get the respect they did More
Everyone I dealt with was professional and personable as always! Mike Estep is truly a wonderful salesman. He knows me, and works with me accordingly. He's truly an asset to your company. always! Mike Estep is truly a wonderful salesman. He knows me, and works with me accordingly. He's truly an asset to your company. More
Pleased again I will continue to deal with Mathews Ford Newark because of Eric, Steve, the service department and the product. This Expedition is the seventh vehic I will continue to deal with Mathews Ford Newark because of Eric, Steve, the service department and the product. This Expedition is the seventh vehicle purchased from Mathews. More
Dave Terry took the time to listen to what I wanted in a vehicle, made a fair price on the new car and on my trade in. I'm very satisfied with Mathews Ford Heath dealership. vehicle, made a fair price on the new car and on my trade in. I'm very satisfied with Mathews Ford Heath dealership. More
We were out just looking at vehicles. Mike came along and showed us the vehicle we were looking at and he gave us lots of options. He found the exact vehicle we wanted and came up with a decent deal. Everyon showed us the vehicle we were looking at and he gave us lots of options. He found the exact vehicle we wanted and came up with a decent deal. Everyone at the dealership was polite and helpful. More
Bit of confusion locating the car found on line. Then a bit of confusion matching price listed on line. However, in the end I am happy with the purchase. bit of confusion matching price listed on line. However, in the end I am happy with the purchase. More