Mathews Ford Newark

It was a pleasure! I received my first car and it’s great!! Everyone was so nice and helpful. Not only was it very easy but also a fun experience great!! Everyone was so nice and helpful. Not only was it very easy but also a fun experience More

I've been working with Mike Estep for more than 10 years. I live in Columbus but choose to continue to work with Mike because he's a genuinely good guy. Customer service is hard to come by anymore, so when I live in Columbus but choose to continue to work with Mike because he's a genuinely good guy. Customer service is hard to come by anymore, so when we find it, we're loyal to it. More

Work with me every step of the way and didn’t force me into buying and told me everything about the car before I bought it prices was fair and every friendly staff into buying and told me everything about the car before I bought it prices was fair and every friendly staff More

Josh was a really unprofessional cars salesman. He didn't focus on just 1 customer at a time, to give them his undivided attention. When he texted me it was lies and unprofessional, he really needs to learn focus on just 1 customer at a time, to give them his undivided attention. When he texted me it was lies and unprofessional, he really needs to learn how to speak to people more professionally and politely. Worst car buying experience ever! I will not purchase another car from you. I'm only 25 and I know how to treat and respect people better than he does. And if you're sick, stay home! It was gross watching him wipe his nose with his hand constantly, especially with covid. Get a tissue at least. More

Mike was very helpful and professional. Set up the Ford Pass. Went out to the truck and went over everything in it. Showed my wife and I how to use all aspects of the video screen. Made the transition from Pass. Went out to the truck and went over everything in it. Showed my wife and I how to use all aspects of the video screen. Made the transition from not having one in previous vehicle very easy. More

Safe with the Ranger to this point.Tyler, the sales Safe with the Ranger to this point. Tyler, the sales person was very professional and helpful with assisting me with locating the vehicle I was int Safe with the Ranger to this point. Tyler, the sales person was very professional and helpful with assisting me with locating the vehicle I was interested in. More

Had a good experience this time unlike 5 years ago where I walked away from the deal. Much better this time. Salesman was very friendly but closer was not I walked away from the deal. Much better this time. Salesman was very friendly but closer was not More

Mike estep great salesman and always cares about you. I've been thru a lot in life and he has always madesure i have what I need in a vehicle. I've been thru a lot in life and he has always madesure i have what I need in a vehicle. More

Excellent experience! Enjoyed seeing Eric Hutchins. I hadn’t seen him in at least 25 years. Justin was very helpful and easy to work with. hadn’t seen him in at least 25 years. Justin was very helpful and easy to work with. More

Mathews Ford was a good place to purchase from. Sales representative was friendly ,deal went smoothly. The only negative I felt was that there is apparently only one person that can activate the xm radio representative was friendly ,deal went smoothly. The only negative I felt was that there is apparently only one person that can activate the xm radio and he was not there so I had to pay on my account to have it activated and now I don't get a free trial on it. More